Dentrix Ideas

Non-duplication box for secondary insurance

It would be nice to have a non-duplication box that can be selected in the insurance coverage table. That way the computer will know not to generate payment from secondary if primary is estimated to pay the amount secondary would. There is no good way of keeping the computer from generating that secondary payment. You can unselect it on the treatment plan presenter, but the ledger still generates payment. Unfortunately, insurances are playing less and less. If that lesser fee is documented in "Insurance Information", "Payment Table", Dentrix currently has secondary covering the shortage (even if the secondary payment table displays a low payment amount). Therefore showing the patient they owe less than they in fact do. A box that would allow you to mark non-duplication, and would have Dentrix consider the payment table, would be very helpful to get a accurate payment portion.

  • Guest
  • Oct 14 2019
  • Future consideration
  • Oct 14, 2019

    Admin response

    Thank you for the suggestion.

  • Attach files