When a statement is sent through the Ledger, an entry is made is office Journal. However when the statement is sent through of Office Manager/Billing, IT IS NOT. I review accounts and those with overdue accounts, I want to make sure extra statements are sent. Staff will use the Office Mdnager/Billing to do this, but I cannot see that it is being done. They do miss some at times. Please add a check off box "Do to want to add an entry into Office Journal" This exists if recall cards as I recall.
Eric Torigoe, DDS
Guest
