I am getting claims rejected when the ADA code specifically asks for an arch of the mouth due to there is not a place to enter in which arch it was in the procedure code set up. We need the oral cavity codes added
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Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.
With any rejections we want to understand the details and exact box needing the information. So to ensure we have enough details on your request, we do encourage you to contact our support team, whom can also provide our development team with further information. Support can be reached at 833-471-2273.
I have been having to go to our electronic claims and putting the oral cavity codes in. I have been doing this for a while now. Our office manager is now having the same issues and has to send it to our electronic claims and then print it out to fax it. A lot of steps for something that should be so simple. Please get this taken care of as soon as possible!!
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I am now coming across this issue. What is the status of this?
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