Dentrix Ideas

Billing statement with patients name, not the guarantor

Whenever I send out billing statements I always get phone calls with complaints that it was sent to the guarantor even though it is the balance of a different patient in that family. It would be helpful to have just the patients name on the statement instead of the guarantor.

  • Guest
  • Dec 15 2022
  • Needs review
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  • Guest commented
    26 Mar 01:37pm

    YES! agreed, This needs to be fixed urgently. We have the same issues. All though they share the same insurance. Patients want to pay their own balances and its not always the guarantor who is paying the bill.

  • Guest commented
    25 Sep, 2023 07:50pm

    We need this URGENTLY!!!! Too many patients are confused when we send out billing statements, especially if there are more than 3 people in a family.