Dentrix Ideas

Billing statement with patients name, not the guarantor

Whenever I send out billing statements I always get phone calls with complaints that it was sent to the guarantor even though it is the balance of a different patient in that family. It would be helpful to have just the patients name on the statement instead of the guarantor.

  • Guest
  • Dec 15 2022
  • Needs review
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  • Guest commented
    25 Sep, 2023 07:50pm

    We need this URGENTLY!!!! Too many patients are confused when we send out billing statements, especially if there are more than 3 people in a family.