On occasion, it has happened that duplicate patient charts have been created by different staff members for the same patient. Does not happen often, but when it does, it is such a headache to try to correct.
If an option to merge duplicate charts is created, it would help reduce the chance of errors in patient care and also help reduce the chance of losing important patient information while removing a duplicate chart.
Another option could be to add additional alerts when creating a new patient file with the same first and last name, as opposed to only having the social security alert (which not all patients provide).
Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.