Individual Patient billing type and individual statement
Allow the practice to assign a different billing type for a member of the family, and to be able to run billing statements and walkout statements by individual patients.
Please fix this, statements should be sent to the patient who has the balance, not the Guarantor. Some cases there are family members over age 18, still under parents insurance and household. If the 18yr old has a balance after insurance pays, then the patient should be getting a statement not the Guarantor. This is a bit of a HIPPA issue when that happens. Patients complain about this all the time.
Please do this. It is embarassing explaining to patients why they are getting a bill that is meant for their partner and having to explain that our software can't send individual bills. Or having to change the guarantor is a pain.
It would be great to be able to print a billing statement for an individual family member, especially in partnerships where finances may not be shared. Having the entire family's appointment list show up is also not always wanted.
This would help so much! We currently can't use Dentrix' billing features because when adults are covered by their parents' insurance, and we treat both the adults and their parents, we have to lump them all into one family, and the parents as Guarantors get access to their adult children's PHI whenever we send out billing statements
YES, please! It's difficult on our practice to have to carry a balance for a single family member while other family members have outstanding claims. And too confusing to patients to try and decipher what is owed vs what is still outstanding!!!
It would be so helpful if statements and walkouts could be sent to individuals and not just the guarantor, this would be extremely helpful in husband/wife situations especially. It would alleviate a lot of calls and/or explanations of why someone is getting a bill when someone else in household has balance and would help for Hipaa purposes.
I have to totally agree!! It would be much easier to keep tract of outstanding balances per patient and get rid of the time spent on looking for who owes the balance. And it would be nice to have an Aging report for the individuals that owe the balances, not the guarantor.
I have to totally agree!! It would be much easier to keep tract of outstanding balances per patient and get rid of the time spent on looking for who owes the balance. And it would be nice to have an Aging report for the individuals that owe the balances, not the guarantor.
I have to totally agree!! It would be much easier to keep tract of outstanding balances per patient and get rid of the time spent on looking for who owes the balance. And it would be nice to have an Aging report for the individuals that owe the balances, not the guarantor.
Guest
PLEASE FIX THIS as it is a recurrent issue with the software and patients
Please fix this, statements should be sent to the patient who has the balance, not the Guarantor. Some cases there are family members over age 18, still under parents insurance and household. If the 18yr old has a balance after insurance pays, then the patient should be getting a statement not the Guarantor. This is a bit of a HIPPA issue when that happens. Patients complain about this all the time.
Please do this. It is embarassing explaining to patients why they are getting a bill that is meant for their partner and having to explain that our software can't send individual bills. Or having to change the guarantor is a pain.
THIS NEEDS TO BE DONE ASAP!!!
Please fix this
No medical office sends out bills to adults linked together anymore.
A) HIPAA (even though it is likely technically ok)
B) Complicated family relationships
C) Patients seem to pay their bill better when it is addressed to them instead of their spouse
yes please! Started a chat today about this, still no fix! Come onnnn.
It would be great to be able to print a billing statement for an individual family member, especially in partnerships where finances may not be shared. Having the entire family's appointment list show up is also not always wanted.
This would help so much! We currently can't use Dentrix' billing features because when adults are covered by their parents' insurance, and we treat both the adults and their parents, we have to lump them all into one family, and the parents as Guarantors get access to their adult children's PHI whenever we send out billing statements
PLEASE!
Yes PLEASE!!! Been requesting for years......
That would be awesome as patients have been asking.
Yes please!!!!! I'v been wanting this change for YEARS!!!!!
YES, please! It's difficult on our practice to have to carry a balance for a single family member while other family members have outstanding claims. And too confusing to patients to try and decipher what is owed vs what is still outstanding!!!
100% YES!!!