Dentrix Ideas

Individual Patient billing type and individual statement

Allow the practice to assign a different billing type for a member of the family, and to be able to run billing statements and walkout statements by individual patients.
  • Guest
  • Jul 9 2019
  • Likely to Implement
  • Jul 9, 2019

    Admin response

    This is a great idea, thank you for sharing it!
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  • Guest commented
    1 Dec 03:35am

    THIS NEEDS TO BE DONE ASAP!!!

  • Guest commented
    28 Sep 09:12pm

    Please fix this

  • Alison Klein commented
    22 Feb 04:20pm

    No medical office sends out bills to adults linked together anymore.

    A) HIPAA (even though it is likely technically ok)

    B) Complicated family relationships

    C) Patients seem to pay their bill better when it is addressed to them instead of their spouse

  • Guest commented
    17 Jan 03:06pm

    yes please! Started a chat today about this, still no fix! Come onnnn.

  • Guest commented
    5 Nov, 2021 12:17pm

    It would be great to be able to print a billing statement for an individual family member, especially in partnerships where finances may not be shared. Having the entire family's appointment list show up is also not always wanted.

  • Guest commented
    26 Oct, 2021 05:04pm

    This would help so much! We currently can't use Dentrix' billing features because when adults are covered by their parents' insurance, and we treat both the adults and their parents, we have to lump them all into one family, and the parents as Guarantors get access to their adult children's PHI whenever we send out billing statements

  • Danielle commented
    7 Jul, 2021 03:51pm

    PLEASE!

  • Kim commented
    7 Oct, 2020 09:11pm

    Yes PLEASE!!! Been requesting for years......

  • Guest commented
    4 May, 2020 05:50pm

    That would be awesome as patients have been asking.

  • Guest commented
    20 Apr, 2020 04:42pm

    Yes please!!!!! I'v been wanting this change for YEARS!!!!!

  • Kim commented
    10 Apr, 2020 04:47pm

    YES, please! It's difficult on our practice to have to carry a balance for a single family member while other family members have outstanding claims. And too confusing to patients to try and decipher what is owed vs what is still outstanding!!!

  • Karen Friesen commented
    12 Sep, 2019 09:22pm

    100% YES!!!

  • Erin commented
    9 Jul, 2019 04:54am
    It would be so helpful if statements and walkouts could be sent to individuals and not just the guarantor, this would be extremely helpful in husband/wife situations especially. It would alleviate a lot of calls and/or explanations of why someone is getting a bill when someone else in household has balance and would help for Hipaa purposes.
  • Guest commented
    9 Jul, 2019 04:54am
    I agree!
  • Guest commented
    9 Jul, 2019 04:54am
    I have to totally agree!! It would be much easier to keep tract of outstanding balances per patient and get rid of the time spent on looking for who owes the balance. And it would be nice to have an Aging report for the individuals that owe the balances, not the guarantor.
  • Guest commented
    9 Jul, 2019 04:54am
    I have to totally agree!! It would be much easier to keep tract of outstanding balances per patient and get rid of the time spent on looking for who owes the balance. And it would be nice to have an Aging report for the individuals that owe the balances, not the guarantor.
  • Guest commented
    9 Jul, 2019 04:54am
    I have to totally agree!! It would be much easier to keep tract of outstanding balances per patient and get rid of the time spent on looking for who owes the balance. And it would be nice to have an Aging report for the individuals that owe the balances, not the guarantor.
  • Guest commented
    9 Jul, 2019 04:54am
    I have to totally agree!! It would be much easier to keep tract of outstanding balances per patient and get rid of the time spent on looking for who owes the balance. And it would be nice to have an Aging report for the individuals that owe the balances, not the guarantor.
  • Guest commented
    9 Jul, 2019 04:54am
    family account was always a problem to our patients. They are confused when we print out the pt. ledger history and looks up the balance. If the family has children they want to know where the balance is coming from and date of service. Our ledger just give them family balance. Not until we do audit that we can tell what date of service the balance occured.This was always a concern that we have voice to dentrix but I hope more people will voice the same concern.
  • Guest commented
    9 Jul, 2019 04:54am
    I agree as well it violates HIPPA, and we have to constantly explain to patients who the guarantor is and then ultimatly split the familys if they dont want their spouse on the statement. It makes for extra work and headaches to deal with in the meantime. Please fix this. Thanks!
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