Smart Image should be available for DEXIS 10 users! We cannot downgrade to DEXIS 9 because of our titanium and platinum sensors
Guest
The Smart Image DEXIS connector works for DEXIS 9 & 10. However, it is not compatible with DEXIS 11. We are currently beta testing Kavo Kerr's latest product DTX Studio, which has 3D capabilities. If you are interested in potentially being a beta customer, please email ashley.watkins@henryscheinone.com.
This sort of leaves us hanging with our new intraoral camera, can't use the buttons any longer, one of the reasons I spent $5000.
Our apologies, there must have been some misinformation. If you would like to email me your customer ID, I can have a support representative reach out and assist with Smart Image. ashley.watkins@henryscheinone.com
So why did your customer service give me the run around for one hour yesterday refusing to install saying it was incompatible?!?!?!?