Dentrix Ideas

DEXIS 10 and Smart Image

Smart Image should be available for DEXIS 10 users! We cannot downgrade to DEXIS 9 because of our titanium and platinum sensors

  • Guest
  • Apr 15 2020
  • Already exists
  • Apr 16, 2020

    Admin response

    The Smart Image DEXIS connector works for DEXIS 9 & 10. However, it is not compatible with DEXIS 11. We are currently beta testing Kavo Kerr's latest product DTX Studio, which has 3D capabilities. If you are interested in potentially being a beta customer, please email ashley.watkins@henryscheinone.com.

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  • Admin
    Ashley Watkins commented
    16 Apr, 2020 05:12pm

    Our apologies, there must have been some misinformation. If you would like to email me your customer ID, I can have a support representative reach out and assist with Smart Image. ashley.watkins@henryscheinone.com

  • Guest commented
    16 Apr, 2020 03:58pm

    So why did your customer service give me the run around for one hour yesterday refusing to install saying it was incompatible?!?!?!?