Dentrix Ideas

Collection Manager Patient Aging Beginning on Date Claim Paid/Closed

It would be helpful for a balance to begin aging the date the claim is paid/closed, so that we can filter our collections manager appropriately when we're calling patients. Also, patients wouldn't see a statement balance showing over 60 or 90 days when their secondary insurance just paid or there was a back end issue with their claim.

  • Chandra Green
  • Mar 11 2020
  • Future consideration
  • Mar 24, 2020

    Admin response

    Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.

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