If we send an account over to our collection agency, but then print a report of over 90 day balances to call patients for a payment, I don't need to see the accounts that went over to the collection agency because THEY are handling THOSE accounts.
Thank you for the recommendation, we are always looking for ways to improve the product.
There is a current feature that we recommend you to look at by browsing to our knowledgebase. please see the link and article below.
We recommend using the Billing Type Collection option to skip patients in reports, lists, billing statements, etc.