Dentrix Ideas

Office Manager Printer bug in G7.3

Hi,

Testing has indicated that Dentrix ignores the selected printer in the Office Manager, and is instead choosing to print to the default Windows printer. Can others confirm this is the case, and if so, will this be resolved in the future?

Thanks,

Adam

  • Guest
  • Mar 9 2020
  • Future consideration
Office Manager
  • Mar 10, 2020

    Admin response

    Thank you for the information. we kindly request that for all concerns of program issues, please reach out to support and troubleshoot further 833-471-2273.

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  • Guest commented
    March 10, 2020 16:23

    Support was already attempted, they could not resolve the issue and pointed us here.

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