Dentrix Ideas

When entering Insurance payments allow option for DIRECT DEPOSIT payment

There is an option for "electronic payments" but I can't change the default setting from cheque payments to the electronic payments. We barley received dental insurance cheques anymore as most insurance companies are online and setup for direct deposit.

  • Guest
  • Dec 18 2019
  • Future consideration
  • Mar 10, 2020

    Admin response

    Thank you for the recommendation, we are always looking for ways to improve the product. There is a current feature that we recommend you to look at by browsing to our knowledgebase. please see the link and article below.

    https://www.dentrix.com/support/resource-center

    Article: 22687

    If you are unable to select the option of "Electronic Payment", we encourage you to contact support at 833-471-2273.

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  • Guest commented
    11 Dec, 2020 10:37pm

    we need an insurance direct deposit! Insurances are now getting away from checks and are requiring we set up direct deposits.