Dentrix Ideas

8 Vote

Secondary itrans preauths not working

It has been over a year since secondary preauths have not been able to be sent with itrans. I have called about this issue several times and I am told the only thing I can do is submit a complaint. It worked before version 23 from what I understan...

Created 22 Dec 20:33 by Guest

Dentrix Canada

0 Needs review
10 Vote

Preferred name to populate when searching a patient's first name

Many patients choose to go by a nickname or referred to by their middle name rather than their first given name. It would be helpful ( and prevent chart duplication) to be able to search a patient's given name and the preferred name by entering ei...

Created 19 Sep 23:02 by Guest

Scheduling

0 Needs review
1 Vote

Offer a customer representative/advocate for customers to escalate issues to.

There is no escalation path when a customer is stuck on resolving a problem

Created 05 Nov 20:13 by Guest

General

0 Needs review
1 Vote

Claim Manager - ability to ignore pre-authorizations AND ability to "hide" claims that have been worked (like on the Collections Manager)

need to be able to filter OUT the pre-auths from 30/60/90+ claims and would love the ability to "hide" a claim that I've already worked on so my list continues to be the claims I still need to work on (like I can do in the Collections Manager)

Created 05 Nov 19:54 by Guest

Claims Manager

0 Needs review
1 Vote

Eligibility should not erase notes and should not check plans without payor IDs

We have two insurance plans entered solely for us to be able to manually use the eligibility status part of dentrix. however, the new system tries to check eligibility for these plans even though there's no payor ID. when it does this it erases ou...

Created 05 Nov 16:08 by Guest

Eligibility Essentials & Pro

0 Needs review
1 Vote

Aging Report

Aging and Credit reports should print with ease and not re-calculate before doing so.

Created 05 Nov 14:12 by Guest

Office Manager

0 Needs review
1 Vote

Selected Appointment Reminder Quick Label

You should be able to customize any Quick Label. It doesn't make sense that if a patient has more than 1 appointment scheduled, it will only print out the next scheduled appt with your custom design. If you select the appointment so you can print ...

Created 05 Nov 13:48 by A W

Appointment Book

0 Needs review
41 Vote

electronic signature on Ipad

allowing the patient to sign electronically on ipad instead of checking a box. this will be beneficial to new patient forms, HIPPA, financial, consent forms

Created 10 Oct 14:07 by Guest

General / Patient Forms

8 Future consideration
6 Vote

Improvements request for Imaging Center

Dentrix Imaging Center - We needs to be able to attach x-rays directly to our email for fast and quicker sending to pts and other providers. We need to be able to move x-rays easier to other mounts.

Created 18 Mar 17:58 by Guest

Smart Image

0 Needs review
32 Vote

Allow duplicate patients to be merged including all history and Xrays

This is not a new idea. It's a MUST have for most offices. We have created a few duplicate accounts because the patient did not remember they were here before and the social was not entered. Now we have duplicate accounts and the only option is to...

Created 12 Nov 20:29 by Guest

Family File

0