Dentrix Ideas

1 Vote

Using Eligibility Pro, you must use the fee schedule patient is under. Then the ledger should show our fees not the discounted rate when submitting to ins

Using Eligibility Pro, you must use the fee schedule patient is under to utilize the import percentages. But the ledger shows the discounted rates not our fees. Insurance claims are receiving discounted rates not the office fee schedule. In the tr...

Created 12 Feb 14:22 by Guest

Ledger

Needs review
4 Vote

Add automatic %3 processing fee for credit card payments.

Please add the automatic %3 processing fee to the patient and credit card payments. So, patient pays for processing fee.

Created 28 Aug 21:44 by Guest

Ledger

Needs review
5 Vote

Update to Adding new patients or adding to existing family

Since the recent update, we’ve encountered a few changes that have impacted our workflow efficiency: Unable to Mark Parents as Non-Patients When adding a parent (as a plan holder or primary contact), we no longer have the option to designate them ...

Created 02 Jul 20:29 by Guest

Family File

Needs review
7 Vote

Treatment Plan Ledger

In the ledger it should show in order of phases like seen in treatment plan so that when I'm sending in an estimate to insurance (creating a claim) I don't have to reference back to the treatment planner while I'm in the ledger!

Created 11 Mar 16:13 by Diana Nunez

Treatment Plan

Needs review
3 Vote

Highlight Account Balances or Credits on ledger

clearly highlighting both account credits and balances during the patient collection process. Current Challenge: At times, it’s not immediately obvious when a patient has an existing credit or outstanding balance. This lack of visibility can lead ...

Created 22 Oct 17:50 by Amberlee Ethier

Ledger

Needs review
2 Vote

Entering New Patient

The upgraded way is not friendly at all the old way was much better & time effective.

Created 17 Dec 21:12 by Guest

Family File

Needs review
2 Vote

Probing delay

When we are recording the probing depths, it is very delayed, we often find we need to press button twice at least, shouldn't it be a one touch process?

Created 17 Dec 21:10 by Guest

Charting

Needs review
3 Vote

Billing statement request

I would love to have billing statement also with the family's information instead of just the guarantor's name at the moment of printing the request on the name and address part. Like if there's also a wife on the family file, be able to send her ...

Created 21 Oct 16:18 by Guest

Billing and Adjustments

Needs review
1 Vote

Report perio vs prophy ratio

When calculating hygiene compensation, patient appointment availabiity and statistics it would be useful!

Created 11 Feb 17:55 by Guest

Reporting

Needs review
1 Vote

Document Center: I can't open other windows, ie, Family File, Ledger, etc. We used to be able to do that, but recently nothing will open from the tool bar....

No description provided

Created 11 Feb 15:35 by LaDonna Ashburn

Needs review