Dentrix Ideas

1 Vote

Adding procedure codes to the Appointment Book reason box

in the appointment book reason box only appear the description of the procedure but not the code it should be included with the description

Created 13 Sep 20:52 by Guest

Appointment Book

0 Needs review
2 Vote

easy to run report by specific procedure code

It's unbelievable that Dentrix does not have a way to run a report within the Dentrix software. I had to spend 1 hour on the phone having a representative run a utility for it and then needed to transfer it to Excel to print. Seriously inconvenien...

Created 19 May 18:38 by Guest

Office Manager

1 Needs review
2 Vote

Text Tracking for Appointment Fill List

We need a way to track who gets sent a fill appointment request text, and when they get sent it. Right now there is no way to track it, and this is something that needs to be tracked.

Created 19 May 16:41 by Guest

Scheduling

0 Needs review
1 Vote

Add a health dashboard

Today we were getting an error verifying insurance elegibility and when I called support they told me it was an issue at Dentrix...not on my end...that the servicec were down. Can you model https://health.autodesk.com/ and make a health dashboard ...

Created 12 Sep 14:42 by Guest

General

0 Needs review
2 Vote

Option to have preferred name show up on patient communications.

Patients like it that we know their preferred name and call them by that name. It would be nice if our reminders reflected this.

Created 16 May 21:08 by Guest

Scheduling

0 Needs review
2 Vote

Generate list of patients who are not receiving texts

In Patient Engage/Dentrix Hub, certain patients' cell numbers are not recognized as textable. Their patient profile does not show "(Text)" next to their cell number. Please make a way to generate a list of such patients with a filter. Like the "te...

Created 16 May 20:47 by Guest

Patient Engage Live & Mobile

0 Needs review
2 Vote

Exceptions for downgrading procedures for BY INSURANCE and not by Procedure Code

Presently some patient's have insurance which requires that the procedure be downgraded. Dentrix allows this to be done by procedure code which will affect ALL PLANS but this is just by certain insurances and needs to be able to be edited as such....

Created 16 May 19:33 by Guest

Dental Insurance Benefits and Coverage

0 Needs review
2 Vote

need report by using a specific group ins number

I am trying to determine how many patients are effected in a specific group if we drop their insurance group. The company offers an insurance that has several group #s so using the insurance name does not give accurate info.

Created 16 May 16:20 by Guest

Insurance Maintenance

1 Needs review
2 Vote

Aging report

Having an option to click skip accounts with pending insurance claims when printing the aging report. Also, When printing a billing statement having the option to change it to another family member instead of the Head of Household. A lot of adults...

Created 13 May 21:12 by Guest

Statements

3 Needs review
2 Vote

Month to Month insurance

Having the option to choose plan time as month to month. There's only options to choose when the renewal start is but no option to put if the insurance is month to month on the benefit details tab on the family file.

Created 13 May 16:33 by Guest

Dental Insurance Benefits and Coverage

1 Needs review