Dentrix Ideas

3 Vote

Hover Window Details

As another option for the Hover Window can you include seeing the patients last appointment date? Or possibly more details of the previous appointment? Rather than having to click through the other appointments and or the schedule.

Created 17 Aug 15:03 by Guest

Scheduling

1 Needs review
3 Vote

Dentrix Claim Manager

Custom Date Range Claim type (To be able to filter out by out standing, Pre Auth,

Created 17 Aug 00:35 by Jerry G

Claims

1 Needs review
6 Vote

Report: number of patients under ea. insurance

We would like a report showing the number of patients on each insurance plan, ie. Cigna 600, Delta 875, etc. Support is saying there is no such report.

Created 22 Mar 13:30 by Guest

Insurance

1 Needs review
1 Vote

Journal needs to show all upcoming appointments.

There's a bug in the Office Journal when you create a journal entry the day before the upcoming appointment, you only see the today's journal entry and not tomorrow's upcoming appointment. Refreshing or reloading the journal hides the future appoi...

Created 22 Jul 22:26 by Kirk DentrixUser

Office Journal

0 Needs review
1 Vote

When entering a new patient status the system should default to "Patient" not "Non-Patient"

When the patient is put in as a "Non-Patient" they will not be active in Patient Engage which means they will not receive notifications about their upcoming appointment, nor will you be able to send them new patient forms to complete.

Created 22 Jul 19:09 by Stephanie

Family File

1 Needs review
3 Vote

Online Scheduling

oslI was recently using Nexhealth and just changed over to Dentrix online booking. Nexhealth had a feature wherein it would attach certain procedure codes for preset appointment types. So instead of an empty appointment like Dentrix has, it would ...

Created 15 Aug 19:54 by Guest

Online Booking

0 Needs review
5 Vote

Urgent! Request to Pay- Missing Practice Details: Office Name & Logo

It would be very helpful to have the office name show up on the request text messages the patient receive. This will properly identify practice to avoid charge backs and variances. Also please add reason for bill for example: "past due, family bal...

Created 06 Sep 16:13 by Mary Collier

Statements

2 Needs review
3 Vote

Switch credit card processor from World Pay to another company

Ever since changing our credit card processor from eProcessing to World Pay because of the online payment ability of our patients, we have been very dissatisfied with World Pay's customer service. Even our accountant has told us that their stateme...

Created 14 Aug 20:58 by Cindy Wells

Revenue Cycle Management (Dentrix Pay, QuickBill)

0 Needs review
3 Vote

Dentrix should allow you to exclude one billing type when printing statements

You should be able to exclude bad debt to collections when printing statements without having to run statements twice. Once #1-8 and then again #10-#whatever.

Created 14 Aug 20:42 by Dana Hutton

Statements

0 Needs review
2 Vote

Document Center

when scheduling new patients we would like to be able to scan in their insurance benefits prior to activating them and or their insurance cards. can we make this a thing? we even have new patient papers we fill out but can't put them in the chart ...

Created 01 Feb 21:22 by Guest

Document Center

0 Needs review