Dentrix Ideas

6 Vote

Clearinghouse Rejections

Please find ways to bypass this clearinghouse rejection. It is a waste of time and wasn't required w/CHC. I used to get this rejection for Secondary claims when I worked an Open Dental Office w/DXC and it was so annoying b/c this isn't something y...

Created 14 Mar 20:04 by Guest

Claims

1 Needs review
6 Vote

payment plan for multiple family members

We would like to be able to add payment plans to multiple patients in a family.

Created 13 Mar 20:26 by Guest

Billing and Adjustments

1 Needs review
17 Vote

able to turn off allowed amounts if not in-network

since allowed amounts were added to dentrix, we have been entering in plans- making it easier to figure coverage for new plans (we reference a similar plan and view the allowed amounts so that we can estimate more accurate coverage). We are not in...

Created 04 Oct 18:04 by Guest

Dental Insurance Benefits and Coverage

6 Gathering Feedback
1 Vote

Change Provider for Whole Column at Once

I want to be able to change the provider for a whole column all at once rather than having to go into each appointment to change the provider in that column.

Created 06 Nov 17:43 by Kids Plus

Scheduling

0 Needs review
1 Vote

Adding paid under claim status

Adding a paid option under claim status updates. Once you verify with insurance company its been paid but waiting on payment to arrive would be very helpful!

Created 06 Nov 12:31 by Nicole Byrne

Claims Manager

0 Needs review
3 Vote

Ability to Open Multiple Windows

If I could open the appointment book or family file more than once on the same computer it would be very helpful in increasing my efficiency. I often need to be scheduling, checking in, checking out, and moving appointments while verifying insuran...

Created 02 Aug 16:44 by Guest

Appointment Book

0 Needs review
8 Vote

In the clinical note, make highlighting an option.

So, instead of having to read the entire chart, something important can be highlighted to make it easier to see.

Created 06 Dec 19:34 by Guest

Clinical Notes

0 Needs review
4 Vote

Past Due Balance Alerts

Please add past due Balance alerts in order to provide better updates on out of pocket balances due and claims past due.

Created 14 Jun 18:39 by Guest

Ledger

0 Needs review
8 Vote

Printing receipts for an individual patient and DOS that shows codes & payment

The option to print a walkout for a specific patient, on a specific date of service that shows the treatment completed with codes and the payment made that day. Currently, this is on separate forms and a walkout cannot be printed for only a specif...

Created 29 Nov 14:54 by Brianna

Statements

1 Needs review
1 Vote

Offer a customer representative/advocate for customers to escalate issues to.

There is no escalation path when a customer is stuck on resolving a problem

Created 05 Nov 20:13 by Guest

General

0 Needs review