Dentrix Ideas

1 Vote

The family insurance add/remove are wonky.

When ADDING a family member to an existing family, the insurance on file should NOT auto-update. A patient could live at the same address but have an entirely different insurance on their own or no insurance at all (like a mom or older child). We ...

Created 08 May 19:21 by Guest

Family File

0 Needs review
3 Vote

Patient facing Mobile App

Doctors and patients are more in touch and patients want access to their dentist from their mobile device. Providing an app will allow patients to access scheduled appts, pay their bill online, communicate and request appts.

Created 23 Apr 18:18 by Guest

Patient Forms

0 Future consideration
3 Vote

Dentrix Mobile Access and modify schedule / access x-rays, etc.

With COVID-19 and most dentist working from home and seeing patients through Tele-Dental portals it's become crucial for the office to have not "read only" capability, but tools to modify the schedule as well as have access to patient x-rays, etc....

Created 23 Apr 18:15 by Guest

Practice

0 Future consideration
2 Vote

Merge existing patients

I called Dentrix support today because I wanted to merge two single patients in my office who recently got married. Only to be told that this is not possible, However, the merge button exists when you click on Edit family relations.

Created 27 Oct 16:53 by Guest

Family File

0
2 Vote

zipcode

We need to enter canadian address with alpha-numeric zipcodes for our patients that live in Canada. We were able to do this on EasyDental version 12.2, but not on version 12.5 which we now have. HELP NOW PLEASE!

Created 26 Oct 20:28 by Ruth K.

Family File

2
2 Vote

Batch report

I think it would be VERY beneficial to have a report that would show claims that have been batched, but not esent yet. We have many claims that we are finding have been batched, but not sent to insurance yet.

Created 26 Oct 16:10 by Trisha G.

Office Manager

0
2 Vote

Need icons for the appointment checklist

For example: we send pre-screening covid forms to patients prior to the appt. I've updated my appointment checklist to select if forms were sent or completed but it would be nice to be able to assign an icon (like the music note) to show it's been...

Created 25 Oct 17:04 by Guest

Appointment Book

1
1 Vote

Would be nice if we could highlight in the lab case manager certain patients where we would know to schedule them an appointment or not

No description provided

Created 05 May 16:43 by Guest

Lab Case Manager

0 Needs review
1 Vote

Continuing Care Defaults be turned off

There should be an option under settings to turn off patients CC default. We are having problems not being able to change their CC and support says we need to unclick the default CC for EACH PATIENT. That's ridiculous.

Created 04 May 17:47 by Guest

Family File

0 Needs review
3 Vote

Report of past claims submitted

It would be nice to have a report that shows past claims submitted specific to an insurance company. For instance: I would like to print a report of all the BlueCross BlueShield claims that we sent in the months of January and February. This repor...

Created 10 Apr 20:37 by Guest

Insurance

0 Future consideration