Dentrix Ideas

3 Vote

To add new section in Patient Engage Online Forms

Aside from new and existing patient, additional link for other forms will be helpful. Most of the time, the office needs a consent forms for some of services and procedures that they have. It is inconvenient if patient will have to answer again al...

Created 17 May 10:26pm by Guest

Patient Forms

0 Needs review
3 Vote

Appt Book on patient engage

would like the appointments shown as appointment book calendar on patient engage especially the mobile app. Weave had this feature when they sync with dentrix

Created 16 May 04:08pm by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Texting Reminder is Not working Correctly.

This Software do not send all Texts, lot of Limitations. I used to work with Solution Reach, they work Perfect ! All Dental Office will be closed with that software of Dentrix Hub. Please, take a look at Solution Reach.

Created 22 May 10:59pm by Guest

Appointment Reminders

0 Needs review
3 Vote

Questionnaires need to NOT TIME OUT in 2 hours

There is room for user friendly improvements. Questionnaires need to not TIME OUT in 2 hours. Give a couple days as patients get frustrated when they try to fill this out and it has already been expired and they waste their time filling it out. Pl...

Created 1 May 03:13pm by Guest

Patient Forms

0 Needs review
8 Vote

Patient Engage please eliminate of text limitations

If you are not going to properly group and confirm family appointments, then remove auto reminder/confirmation text limitations. Why are the auto reminders/confirmations limited but you can send as many one-off messages as you want?? I don't under...

Created 3 Mar 05:40pm by Guest

Appointment Reminders

0 Needs review
6 Vote

Customizable text for Hotlist

As of right now we are unable to customize the text that goes out to patients. This is a big issue in our practice as we have different types of appointments and the message does not send that message across.

Created 22 Mar 06:49pm by Guest

Patient Relationship Management - Communications

0 Needs review
6 Vote

[Patient Engage] We would like New Patients (NP) in the schedule to be told an earlier time for Paperwork.

DentrixHub competitors have a feature that sends a text reminders of upcoming appointments to the patients; it will identify the New Patients (NP-) and they would get a text reminder to arrive 15 minutes prior to their appointment for paperwork.

Created 21 Mar 11:05pm by Kirk DentrixUserfor13years

Appointment Reminders

0 Needs review
7 Vote

new Patient Engage needs to send 1 group text to confirm ALL family member names that day, not just one name

URGENT REQUEST!! The new Patient Engage text confirmations need to be formatted to send 1 text for family appointments and that 1 text needs to list ALL family members that day. For example, mom needs to get one text saying "Reply C to confirm Sal...

Created 21 Feb 03:47pm by Guest

Appointment Reminders

3 Needs review
6 Vote

new Patient Engage needs to group family text confirmations into 1 text otherwise the text limit is exceeded and not all family members that day get correctly confirmed

This needs to be corrected ASAP!!!!!! I am absolutely flabbergasted that this happening. The old Communications Manager would send 1 text for family multi-appointments. The new Patient Engage sends 1 text per patient so multi-appointments max out ...

Created 16 Feb 07:51pm by Guest

Appointment Reminders

1 Needs review
7 Vote

add multiple names to one text reminder

Since only one text can go out in a 24 hour period, it would be so nice to be able to add multiple family members to one text message. For example, if John Doe and daughter Jane Doe are coming in together, confimable text message would include bot...

Created 5 Jan 03:41pm by Guest

Appointment Reminders

1 Needs review