Dentrix Ideas

1 Vote

Go Back to questionnaires, the new form are AWFULL!!

The new forms don't sync in a timely manner and require EXACT information for them to sync. If there is one tiny detail that is different, then they don't sync. You cannot print the forms because the format changes once the forms have been filled ...

Created 15 Sep 02:18pm by Guest

Patient Forms

0 Needs review
4 Vote

be able to choose a time frame for patients to get email notifications

we are getting complaints from patients that they are getting emails in early morning hours and when I called on that the service person said that at this time it cannot be controlled. You should have a way to choose the times that emails go out, ...

Created 2 Aug 03:41pm by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

Consent for electronic statement via text on Forms

Can you give an option for patients to approve or deny receiving electronic statements with a link to pay their bill that automatically updates the family file, please?

Created 6 Sep 09:38pm by Guest

Patient Forms

0 Needs review
1 Vote

ITEMIZED RECEIPT

GIVE THE OPTION TO SELECT PATIENTS CO-PAYMENT AND THE PAYMENT GIVEN TO US AND PRINT NOT GIVE FULL BALANCE OF BOTH PATIENT AND INSURANCE. IT WILL HELP PATIENTS TO SHOW FSA/HSA PROOF OF PAYMENT.

Created 5 Sep 06:33pm by Guest

Patient Relationship Management - Communications

0 Needs review
2 Vote

Online Scheduling

oslI was recently using Nexhealth and just changed over to Dentrix online booking. Nexhealth had a feature wherein it would attach certain procedure codes for preset appointment types. So instead of an empty appointment like Dentrix has, it would ...

Created 15 Aug 07:54pm by Guest

Online Booking

0 Needs review
8 Vote

Patient Engage please eliminate of text limitations

If you are not going to properly group and confirm family appointments, then remove auto reminder/confirmation text limitations. Why are the auto reminders/confirmations limited but you can send as many one-off messages as you want?? I don't under...

Created 3 Mar 05:40pm by Guest

Appointment Reminders

0 Needs review
1 Vote

Pre-medication text message reminders

Most patients will check a text reminder, say 2 hours prior to their appointment vs. opening an e-mail to see their pre-medication reminders. This helps prevent patients showing up and having forgot their medication, which leads to rescheduled app...

Created 30 Aug 01:45pm by Guest

Appointment Reminders

0 Needs review
7 Vote

Customizable text for Hotlist

As of right now we are unable to customize the text that goes out to patients. This is a big issue in our practice as we have different types of appointments and the message does not send that message across.

Created 22 Mar 06:49pm by Guest

Patient Relationship Management - Communications

0 Needs review
3 Vote

cancellation confirmation email automatically sent to patient after they cancel their appointment

We have had occasions where someone emails, or calls to cancel or reschedule their appointment and they show up anyways at the time they cancelled. It would be great if dentrix/patient engage could send an automatic email or text when someone canc...

Created 29 Jun 12:04am by Guest

Patient Engage Live & Mobile

0 Needs review
7 Vote

new Patient Engage needs to send 1 group text to confirm ALL family member names that day, not just one name

URGENT REQUEST!! The new Patient Engage text confirmations need to be formatted to send 1 text for family appointments and that 1 text needs to list ALL family members that day. For example, mom needs to get one text saying "Reply C to confirm Sal...

Created 21 Feb 03:47pm by Guest

Appointment Reminders

3 Needs review