Dentrix Ideas

1 Vote

Patient Engage

The need to customize the text messages that go out. Our office recently moved and we would like each reminder to let the patients know that we have moved and the new address.

Created 28 Sep 07:53pm by Guest

Appointment Reminders

0 Needs review
1 Vote

Better selection of templates for reminders and campaigns

Our office finds the selection of templates, graphics and image gallery for reminders and campaigns very very basic, and limiting. I think the fact that we can customize the templates ourselves is great, but it can be time consuming and the outcom...

Created 22 Sep 05:55pm by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

allowing patient to sign their forms via their phone

It is very confusing to the patients to not be able to sign the forms as they fill them out on their phones. It is very inconvenient to have to have them sign at the office, when they can't even view the form they are signing. Allowing a sign in o...

Created 21 Sep 04:07pm by Guest

Patient Forms

0 Needs review
1 Vote

Allow Patients to sign Patient Questionnaire's on their smart devices prior to arrival.

It is very inconvenient both to the patient and the front desk to have the patients have to sign their forms upon check in as it creates increased waiting time and the patients cannot see what they are signing. Please allow the patients to sign th...

Created 21 Sep 04:01pm by Guest

Patient Forms

0 Needs review
1 Vote

Relocate the "Submit" button to final page of NP paperwork

The location of the current "Submit" button on NP paperwork, right next to the continue to next page button, is causing our patient's to click submit and not allowing them to finish the questionnaire. This is highly frustrating for us and our pati...

Created 16 Sep 01:42pm by Guest

Patient Forms

0 Needs review
1 Vote

Patient Engage Live tool bar

I keep getting logged out of the patient engage site. I use the Patient Engage Live tool bar all day long and have to keep logging back in. Please change this so that at the very least we can keep the tool bar up! Thanks!

Created 15 Sep 06:44pm by LaDonna Ashburn

Patient Engage Live & Mobile

0 Needs review
3 Vote

Text more then just active patients

Why can we only text current active patients, what if an old inactive patient reaches out, what if a mom or dad or husband or wife or another office we work with reaches out?

Created 28 Mar 08:58pm by Sarah Hanvold

Patient Engage Live & Mobile

0 Needs review
1 Vote

Alert from Dentrix when ESync is experiencing an outage

If ever there is a minor loss of connectivity of ESync at the server, our office has no way of knowing as there are no alerts. We have had issues where patients are filling out their questionnaires and they are never received by our office. We don...

Created 13 Sep 08:36pm by Alan Rothstein

Patient Forms

0 Needs review
1 Vote

whenadding medications not on list should be able to justadd them and have them populate on medication list.

saves time

Created 13 Sep 07:15pm by Suheila Aboumourad

Patient Forms

0 Needs review
1 Vote

allow triple booking online

Could you please allow double and triple booking for online scheduling? I am a pediatric dentist and see 3-4 operatories at a time. For example, I am booked in treatment at the same time my that my hygienist and assistants are cleaning patients fo...

Created 12 Sep 11:06pm by Guest

Online Booking

0 Needs review