Dentrix Ideas

1 Vote

Patient Engage appointment duration

It would be nice in both the test & email reminders if there was a value to note the appointment duration on their reminders

Created 14 Dec 08:37pm by Jeff Fordice

Appointment Reminders

1 Needs review
1 Vote

Email letting us know Demand Force is Not Working

It would be most helpful if you would email us when you're aware Demand Force is not working properly, then we would not need to sit on hold - we know you're aware of the problem and your techs are working on it. Then we can choose not to start ca...

Created 14 Dec 03:23pm by Guest

Appointment Reminders

1 Needs review
2 Vote

Send out Birthday text messages

We were able to have birthday text messages in the past. Patients really enjoyed this. Alot of patients are not really using emails anymore and seem to use text alot more.

Created 7 Dec 06:50pm by Guest

Patient Engage Live & Mobile

0 Needs review
2 Vote

Auto-reply to text

When patients/vendors/NP contact us via our text number and we're out of the office they will not be aware. We had previously been using Solution Reach and we could set date(s) the office would be closed and have an auto-reply so the person sendin...

Created 22 Nov 09:35pm by Marnie Poesy

Patient Engage Live & Mobile

0 Needs review
1 Vote

Correct the Link in Reminders for Broken Appointments

I recently realized this is a major issue for our practice due to the number of patients that need to cancel or reschedule their appointments. There needs to be a new reminder sent when an appointment is broken and placed back on the schedule so t...

Created 17 Nov 05:20pm by Gracie E

Patient Engage Live & Mobile

0 Needs review
2 Vote

Extra opt out settings in Patient Engage

Add the ability to opt out of save the date text and/or email reminders

Created 16 Nov 09:10pm by Colin Cooper

Appointment Reminders

0 Needs review
2 Vote

Patient Engage: Opt-In Messaging

There must be an improved method for opting in patients to Text Messaging in Patient Engage/Demandforce. Having to opt out the patient and then send an opt in request seems silly and can be time consuming for Office's with large databases. Need a ...

Created 31 Oct 12:53pm by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

Patient Engage - Save The Date Smart reminder

It would be great if the SaveTheDate reminder in Patient Engage was a smart reminder that could detect when Pre-Appointment Reminders are scheduled for a Patient's Appointment, so that 2 reminders are not potentially scheduled for the same day whi...

Created 28 Oct 08:02pm by Guest

Patient Relationship Management - Communications

0 Needs review
2 Vote

Report of who is signed up for patient portal

We would love if there was eventually a report to run to get all the patients who have successfully signed up for the portal... those who may have attempted it and its incomplete, those who opened the request but did not start the sign up. and tho...

Created 26 Oct 03:18pm by Guest

Patient Relationship Management - Communications

1 Needs review
1 Vote

Schedule update to show columns versus a list

Right now the schedule shows as a list of patients, is there a way to get a schedule on the app/on PE live with columns? The way it reflects in Dentrix would be great.

Created 25 Oct 06:42pm by Gloria Jones

Patient Engage Live & Mobile

0 Needs review