Dentrix Ideas

2 Vote

Text SMS Campaigns

We need Texting to all patients that are opted in for texting when there are last minute openings. now all we can do is send email campaigns but by the time they see this it's too late. We need real time texting and be able to build the campaign q...

Created 11 Jan 04:18pm by Guest

Patient Relationship Management - Communications

0 Needs review
2 Vote

real time sms

So right now there is a 10 minute lag in time. Also, when I log in with my user ID other users logged is also seeing my communication with the patient and unless I tell them hey Im communicating with that patient, they dont know and may start conv...

Created 11 Jan 04:10pm by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

Hub individual user names

With WEAVE it was very helpful to know which team member is texting the specific patient since we have 4 front team memebers and 3 hygienists that are reaching out to patients it is good to konw who is communicating with them.

Created 6 Jan 06:00pm by Guest

Patient Engage Live & Mobile

0 Needs review
7 Vote

add multiple names to one text reminder

Since only one text can go out in a 24 hour period, it would be so nice to be able to add multiple family members to one text message. For example, if John Doe and daughter Jane Doe are coming in together, confimable text message would include bot...

Created 5 Jan 03:41pm by Guest

Appointment Reminders

1 Needs review
1 Vote

The terrifying video game

In the terrifying video game series known as Five Nights at Freddy's, the player assumes the role of a nighttime security guard at Freddy Fazbear's Pizza, a family restaurant and arcade located in the same building. Warner Bros. Entertainment has ...

Created 29 Dec 04:50am by Anna Jimmy

Patient Relationship Management - Communications

0 Needs review
1 Vote

Patient engage mobile should include patient's allergies and also preferred pharmacy phone #

As with DTX mobile, patient's info included drug allergies. When using PE mobile when out of office to handle emergencies this came in handy. Please include in update.

Created 27 Dec 06:50pm by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Patient Engage - simplify the patient choices to subscribe/unsubscribe

too many choices and for offices that are NOT doing birthday etc and just email and text of appointment the choices should just be text on/off, email on/off, voice on/off

Created 27 Dec 04:33pm by Guest

Appointment Reminders

1 Needs review
1 Vote

Make your patient demographics editable in the questionnaire form setup

Would be nice if all of the insert patient info and response types could be editable when creating/edit questionnaires

Created 16 Dec 05:57pm by Guest

Patient Forms

0 Needs review
1 Vote

The Hub needs to update the cont. care that pt. has been notified of Recall.

We have recently started using the HUB and are frustrated that it reads when a pt. needs to be notified for recall and texts them (if opted in) but there is no easy way for us to monitor that all pts are being notified by having the system write b...

Created 15 Dec 09:35pm by Guest

Patient Engage Live & Mobile

1 Needs review
1 Vote

Practice being able to modify and customize the Welcome letter!!!

We are very unhappy with the fact this cannot be modified. I feel this puts worrds in our mouth and not approved vanacular we would not use. And we are unable to choose the times for this to be sent.

Created 14 Dec 08:49pm by Guest

Campaign Studio - Newsletters

0 Needs review