Dentrix Ideas

Image Attachment Capability for Patient Text Messages

When reengaging our patients, we've found more success when we send them an image along with the text reminding them to come in for their cleaning or whatever appointment they are due for.

  1. Enhanced Patient Engagement - visual reminders + educational content in the form of images capture patient's attention + encourage them to take action.

  2. Improved Appointment adherence - sending images related to upcoming appts can reduce no-shows and late cancellations.

  3. Patient Education - (see 1) - images can be used to educate patients about their oral health, treatment options and the importance of regular dental visits.

  4. Competitive advantage - other software's already offer this. By including this simple feature, you won't lose out on dentists using another 3-rd party to satisfy their needs.

Implementation suggestions:

  1. image upload - allow users to easily upload images from their computer. Ideally these would be saved to an image library within the Dentrix hub - so it can be continuously re-used.

  2. image format support - support common image formats like JPEG, PNG - to ensure compatibility + ease of use.

  3. Image size limit - set a reasonable file size limit to ensure efficient message delivery while still accommodating essential visuals.

  • Guest
  • Nov 27 2023
  • Needs review
  • Attach files