Dentrix Ideas

2 Vote

add patient account info to patient portal with patient engage

With the old eCentral system, when patients logged into their patient portal, they could see their accounts online (ledger with charges, payments, balance due, etc). They do not have access to this info with the new Patient Engage patient portal. ...

Created 16 Feb 14:31 by Veronica Sigmon

Patient Engage Live & Mobile

1
3 Vote

Online forms timeout is way too short!

If a patient steps away from filling out their form for a total of 3 minutes, the connection is dropped. It will still let them "submit" their form but it won't actually go anywhere. I've spent hours with support for someone to finally tell me thi...

Created 09 Oct 14:33 by Guest

Patient Forms

0
2 Vote

To be able to change the wording on the check in text

We like to send all check-in texts in the morning, but the text tells them to fill it out when they get to the parking lot. We would like it done asap so it is already entered on our end when they arrive.

Created 14 Feb 18:01 by Guest

Patient Forms

0
2 Vote

Customization of Voicecall

Ability to record our own messages for voicecall. The current system is robotic and our patients would be better served with a customized message.

Created 11 Feb 20:49 by Guest

Patient Engage Live & Mobile

1
1 Vote

Attach Voicemail

We would like to be able to keep voicemails that patients have sent us through a Wav file for tracking communication.

Created 20 Jun 20:05 by Guest

Patient Relationship Management - Communications

0 Needs review
2 Vote

Have the option to set timeframe of when emails are sent.

After finding an issue with multiple emails sent to patients stating that they missed their appointment when they really didn't (come to find out it was a glitch in the system) I realized that many of these automated emails that are sent as part o...

Created 01 Feb 22:50 by Guest

Appointment Reminders

1
1 Vote

Notification system to send to dr to sign electronic questionaire forms

We are utilizing the electronic forms portion of Dentrix through the questionnaire module and works great in keeping patients information updated. Want to send electronic notification through Dentrix to the provider to review electronic documents ...

Created 13 Jun 21:45 by Guest

Patient Forms

0 Needs review
1 Vote

Allow 'check-in' link via text/email days in advance

An office can gather and review new/existing patient forms and medical/dental history in advance rather than only the day of.

Created 12 Jun 13:57 by Guest

Patient Forms

0 Needs review
3 Vote

Digital Treatment plan Signing

Please allow that the treatment plan that can be signed with digital epad II and then send to document center

Created 24 Aug 23:05 by Guest

Patient Forms

0
2 Vote

Questionaire updating patient information

Please allow us to update the emergency contact, pharmacy and physician information when updating a completed questionaire.

Created 13 Jan 20:01 by Guest

Patient Forms

0