Dentrix Ideas

2 Vote

Search or export text/email history in Patient Engage

Adding the ability to be able to search or export to excel text and email history will allow us to monitor and quickly find if messages are sent to a particular patient

Created 04 Oct 14:11 by Colin Cooper

Patient Relationship Management - Communications

0 Needs review
2 Vote

Alert from Dentrix when ESync is experiencing an outage

If ever there is a minor loss of connectivity of ESync at the server, our office has no way of knowing as there are no alerts. We have had issues where patients are filling out their questionnaires and they are never received by our office. We don...

Created 13 Sep 20:36 by Alan Rothstein

Patient Forms

1 Needs review
2 Vote

health history medications preview of medcation common uses.

add common description for medications from google

Created 13 Sep 19:13 by Suheila Aboumourad

Patient Forms

0 Needs review
3 Vote

Old questionnaires details transferring to new questionnaires (forms)

Medical info is not being transferred when updating questionnaire info on a new form #

Created 18 Aug 17:27 by Karen Brennan

Patient Forms

0
3 Vote

Questionaires for Patient information should be editable

We run a pediatric office, and therefore the patient is more than likely not going to have a spouse connected to their guardian... The questionaires program would be much better if it were editable, or else the patients/parents are confused as to ...

Created 26 Jul 14:49 by Guest

Patient Forms

0
1 Vote

Auto reply message when patient responds with message to email or text confirmation

Patients will respond to auto generated email and text confirmations. Sometimes with ok's or that works. They also will use the system to cancel their appointments (sometimes same day) We would like them instead to call or text the main office num...

Created 28 Sep 15:48 by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

Questionnaires signing multiple at once

Sign multiple forms at one time rather then signing each individual form if there is a way to highlight the forms you want all signed and then the patient just has to sign once and it goes to each form that would really help speed up our check in ...

Created 28 Sep 15:18 by Guest

Patient Forms

0 Needs review
3 Vote

Customize subject line of eStatements

The current subject line on an eStatement reads: "Express Pay Now". My patients are not opening the email because they think it is a solicitation announcing a new service. Customizing the subject to say "Balance Due" or "Invoice Due - Pay Now" wou...

Created 21 Jul 23:23 by Guest

Patient Forms / Patient Relationship Management - Communications

0
2 Vote

able to edit automated recall template in Patient Engage

customer request access in the wordings of automated recall and automated voicemail. in Patient engage

Created 22 Aug 16:36 by Guest

Patient Engage Live & Mobile

0 Needs review
2 Vote

Change wording FROM Home Phone TO Landline Phone in software and on Patient Registration Questionnaire

The suggestion is to change the wording FROM Home Phone TO Landline Phone in Dentrix software and on the Patient Registration Questionnaires. Many people no longer have landline phones, opting for a cell phone only. Changing the wording would clar...

Created 18 Aug 17:53 by Guest

Patient Forms

0 Needs review