Dentrix Ideas

1 Vote

Ability to force update of Payment Table Calculated amounts

Click-Maintenance-Reference-Change Fees and there is a "Fee Guide Update" that pops up and indicates an option to "Update Fee Schedules, Payment Tables, Both" but there is no ability to manually force Dentrix to update Payment Tables assigned to i...

Created 09 May 18:04 by Guest

Insurance Maintenance

0 Needs review
4 Vote

PURGE NO LONGER USED INSURANCE

Dentrix tells us it is a "known issue" but no work around, we have insurances that can't be purged. When patient gets new insurance and we want to delete the old or one made in error - we get the error there is a claim attached to specific patient...

Created 20 Sep 19:03 by Anonymous

Insurance Maintenance

0 Needs review
1 Vote

Please add a setting where we can make secondary insurance "Non-Duplicating"

Please add a setting on the Insurance, where we can click on and it will automatically calculate in the treatment plan that secondary will not pay if it is non-duplicating.

Created 27 Mar 21:23 by Tami Bell

Insurance Maintenance

0 Needs review
3 Vote

Insurance Clean up

The insurance clean up process, is very overwhelming, to many steps to time consuming, there needs to be a way that so many steps are not involved, when you go to a new employer practice and the report is over 800 hundred pages how are you suppose...

Created 17 Nov 21:04 by Guest

Insurance Maintenance

0 Needs review
3 Vote

When entering insurances, make a way to enter the codes that do not count towards yearly maximums.

Many insurances do not count the preventative codes towards the yearly maximums. The way Dentrix is currently set up, if a patient has had any preventative services, such as a cleaning and exam, when a treatment plan is generated, it will automati...

Created 29 Sep 16:00 by Guest

Insurance Maintenance

0 Needs review
1 Vote

allow offices to change default insurance payment type

There are currently 3 Insurance payment types when posting a payment to claims. Check Payments, Electronic Payments and Credit card payments, with Check Payments as the Default. I suggest a setting to allow changing the default Insurance Payment T...

Created 15 Feb 16:20 by Guest

Insurance Maintenance

0 Needs review
2 Vote

Legacy Notes no good

Legacy notes in insurance status are terrible. It's more complicated now instead of being efficient. I don't think anyone at Dentrix has ever worked in a dental office or, if you have, shame on you! We need a system that actually works for us...no...

Created 16 Mar 15:47 by Guest

Insurance Maintenance

2 Needs review
3 Vote

Add New Employer from Dental Insurance Plan Information Screen

Useful: When adding new insurance breakdowns being able to add a new employer from this screen streamlines the process. At current I either have to wait until the new patient shows up and enter it through the Family File, or, enter the new employe...

Created 18 Apr 18:28 by Guest

Insurance Maintenance

0 Needs review
4 Vote

The ability to change an insurance plan address, for all plans on file within the system if a payer has an address change.

We were notified recently that DD NJ changed their claim address and all the DD NJ's have to be manually changed one by one in our system. Very time consuming and would be helpful to have one set correct and then match all others to the new claim ...

Created 21 Apr 17:32 by Guest

Insurance Maintenance

0
3 Vote

Unused Insurance File Cleanup in Task Scheduler

Need a more automated system for purging unused and outdated insurance files. Can this be integrated into Reports and Tasks Scheduler?

Created 20 Dec 18:57 by Guest

Insurance Maintenance

1