Dentrix Ideas

1 Vote

Patient status

In family file at patient status - would be nice to have one maybe "INS" or something to state they are the insurance holder - for those that may have a member on the file that is not a patient of record but we have to add because they carry the INS

Created 17 May 18:42 by Unknown Unknown

Family File

3 Needs review
2 Vote

PATIENT LIFE STATUS

THIS INFORMATION IS HELPFUL TO KNOW IF THEY ARE SINGLE, AS IN NOT MARRIED OR DIVORCED, WIDOWED, PARTNERED, ETC

Created 17 Nov 16:20 by Guest

Family File

1
3 Vote

Automatically Delete Archived Patient's Email Addresses.

We have sent out multiple updates about our office operations throughout the Coronavirus Pandemic, and we recently found out that the news letters were going to archived patients. I think that when a patient is archived all of their contact prefer...

Created 07 May 20:47 by Guest

Family File

0
1 Vote

color coding billing types

bigger bolder billing types possibly color choices would be helpful for a quick glance for staff members to pick up a balance issue quickly

Created 09 May 15:45 by Angie

Family File

0 Needs review
2 Vote

Edit Family Relations - Select Address

When using Edit Family Relations to combine two patients into one account, I would like the option to select which address to keep (or to keep both addresses). Or to have the old address save in a note somewhere.

Created 04 Nov 18:20 by Ryan

Family File

0
1 Vote

The family insurance add/remove are wonky.

When ADDING a family member to an existing family, the insurance on file should NOT auto-update. A patient could live at the same address but have an entirely different insurance on their own or no insurance at all (like a mom or older child). We ...

Created 08 May 19:21 by Guest

Family File

0 Needs review
2 Vote

Merge existing patients

I called Dentrix support today because I wanted to merge two single patients in my office who recently got married. Only to be told that this is not possible, However, the merge button exists when you click on Edit family relations.

Created 27 Oct 16:53 by Guest

Family File

0
1 Vote

Continuing Care Defaults be turned off

There should be an option under settings to turn off patients CC default. We are having problems not being able to change their CC and support says we need to unclick the default CC for EACH PATIENT. That's ridiculous.

Created 04 May 17:47 by Guest

Family File

0 Needs review
2 Vote

zipcode

We need to enter canadian address with alpha-numeric zipcodes for our patients that live in Canada. We were able to do this on EasyDental version 12.2, but not on version 12.5 which we now have. HELP NOW PLEASE!

Created 26 Oct 20:28 by Ruth K.

Family File

2
2 Vote

Need to be able to save and add 1 before phone number in the family file

No description provided

Created 14 Oct 20:28 by Guest

Family File

0