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Vote
Automatically add staff who makes appt in the appt
Can you default the appt to the person scheduling appt rather than us selecting it under "staff". It would make audit trails for appts easier and help with training to schedule appts when needed
Created 20 May 14:35 by Guest
Scheduling
0
Needs review
2
Vote
Why was the double click to make a new patient appointment taken off?
The update deleted our ability to make new patient appointments with one click. All of our patients are pediatric so they are never the grantors. Now just to make a new patient appointment we have to put in all parents information then add the chi...
Created 20 May 14:01 by Guest
Scheduling
1
Needs review
5
Vote
Keep the "Select Patient" Button in the upper left hand corner ALWAYS
The "Select Patient" button keeps moving around in every view- Ledger, Chart, Family File. Please keep the buttons in the same order on every page, on every view!
Created 15 Mar 22:18 by Guest
Family File
1
Needs review
1
Vote
please make the appt tx provider what posts to the ledger
Before the latest update a few weeks ago the clickable box within the appt setup drop down that states to use tx provider on appt by default would set the appt to the rendering provider. It no longer does this. How do we fix this?
Created 10 Jun 21:05 by Adriane Lippian
Appointment Book
0
Needs review
1
Vote
Allocating Accounts of Inactive Providers
A/R report shows inactive providers have a "beginning balance" but they haven't been here for years. Trying to figure out a way to allocate accounts to make this number $0, but the Provider Credit Balance Manager doesn't show any discrepancy... On...
Created 10 Jun 17:50 by PB
Ledger
0
Needs review
1
Vote
Add ability to change order of procedures on day sheet
We would like the ability to further customize the order of procedures on the day sheet. Specifically, if a patient has multiple procedures on various teeth, we would like to be able to group the teeth together for the patient to better review at ...
Created 10 Jun 16:07 by Shelley Tegenkamp
Office Manager
0
Needs review
5
Vote
Clearinghouse Rejections
Please find ways to bypass this clearinghouse rejection. It is a waste of time and wasn't required w/CHC. I used to get this rejection for Secondary claims when I worked an Open Dental Office w/DXC and it was so annoying b/c this isn't something y...
Created 14 Mar 20:04 by Guest
Claims
0
Needs review
19
Vote
Merging Same Person
We had a patient that was seen here in 1990. He said he was a new patient and have never been here before, so we made him a new account. Now looking back it would be nice if you could merge the same person(s) in case this happens again.
Created 11 May 18:38 by Guest
Family File
0
Future consideration
5
Vote
payment plan for multiple family members
We would like to be able to add payment plans to multiple patients in a family.
Created 13 Mar 20:26 by Guest
Billing and Adjustments
1
Needs review
81
Vote
Automate write-offs for managed care/other insurance plans.
Provide a way to charge the provider's fee and then automatically write-off the difference between the provider's fee and the insurance plan's fee schedule. Calculate and display the write-off amount for the portion billed to insurance. Allow the ...
Created 09 Jul 04:35 by Guest
Insurance
22
Future consideration
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