We had a patient that was seen here in 1990. He said he was a new patient and have never been here before, so we made him a new account. Now looking back it would be nice if you could merge the same person(s) in case this happens again.
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Thank you for posting to Dentrix Ideas! Your idea is under consideration for future development.
We had the same problem with one of our patient. The patient has 2 account and its impossible to delete the other account cause there are so many files from the same account.