Dentrix Ideas

2 Vote

Allow addition of the date when adding to the coverage table.

We should be able to have the date stamped on the allowed and paid amounts so we can keep track of it better.

Created 14 Aug 20:48 by Dana Hutton

Claims

0 Needs review
2 Vote

Allocating Adjustments on Insurance Claims Posting Inaccurately

I have noticed an issue since the update before last that the adjustments on the insurance claims are allocating to incorrect providers. Mostly to providers that are inactive and haven't been here for years. We have all of our account allocated co...

Created 10 Aug 14:40 by Chelsea Drilling

Claims

0 Needs review
2 Vote

EOB Printing & Saving

We are an extremely busy office of 10 ops all coming out at once on the hour, to have the EOB only save,then having to go into the document center to then print and have a delay from that takes up a lot of extra time. We love having the save featu...

Created 09 Aug 15:49 by Guest

Claims

0 Needs review
6 Vote

On 7.3 Update, Dexis attachments aren't functioning properly for claims. Acquired date on xray attachment is auto-changing to today's date. Please Fix.

When attaching a dexis x-ray on version 7.3 (which you must use instead of smart image, as smart image files wont combine and when you check claim status, the xray is not there, there is no NEA number, & claims dept shows "unable to view jpg" ...

Created 20 Oct 15:17 by Jessica Alexander

Claims

0
6 Vote

Change outstanding claims to different color.

All outstanding claim stays a certain color, but once its paid turns color. That way its easier to know which claim has been paid for or not.

Created 19 Oct 17:16 by Guest

Claims

0
2 Vote

Medical Claim Considerations

If a patient requests to file to medical after dental has already been submitted and possibly even paid, it is too late to add 'diagnoses' and cross code the procedures attached to claims. Can we unlock this feature. It doesn't happen often, but i...

Created 26 Jul 13:12 by Heidi Ball-Kilbourne

Claims

0 Needs review
5 Vote

Attach pdf that is saved into doc center to claims

eliminates several steps when attaching pdf files from specialist to eclaims that exist in doc center

Created 26 May 15:57 by Guest

Claims

0
7 Vote

Add a batched claims report

There is no other way for offices to find claims that are batched but not sent. This allows claims to tracked, filed and paid in a timely manner.

Created 18 Dec 17:22 by Guest

Claims

0 Future consideration
7 Vote

please add PDF as an attachment type

most of our files are pdf

Created 02 Dec 17:10 by Guest

Claims

0 Future consideration
3 Vote

Claim status note copied when claim split

When an insurance claim is split into separate claims, the claim status note should automatically be copied into the new claims. It is difficult and cumbersome to have to try to copy all of the old claim status notes, and if there is more than one...

Created 17 Oct 14:05 by Guest

Claims

1 Gathering Feedback