Dentrix Ideas

7 Vote

Provide "Expected from Dental Insurance" to 3rd party integrations

Currently Dentrix does not provide the "Expected from Dental Insurance" value (that is on the family ledger) to 3rd party integrations. This datapoint is critical for 3rd party integrations to be able to calculate the correct "Family Portion of Ba...

Created 16 Jul 11:16pm by Guest

Ledger

0 Needs review
7 Vote

Would prefer to have the option back to change providers. In previous version we were able to change this as long as it wasn't moved to history. Now it also includes the inability for procedures that are linked to insurances claims. This means if we didn't happen to catch the error prior to creating and entering any payments we have the delete everything to recreate the claim to the correct provider. Dentrix has only created room for error for us, if we inadvertently deleted without making notes of when payment was made and amount per procedures. Also, version 23.2 does not allow us to copy and paste any claim notes related to the claims. These notes were beneficial for us current or future follow up and reference.

No description provided

Created 8 May 09:23pm by Lin Seckinger

Ledger

0 Needs review
7 Vote

Patient Refund or Voided payment show on deposit slip

I would like for a voided payment or patient refund to show on the daily deposit slip and not just as a debit adjustment on the day sheet.

Created 28 Mar 09:35pm by Guest

Billing and Adjustments

0 Needs review
7 Vote

QR Codes on statements

I would like to add a QR code on the walk out statement which links our patients to our online bookings for next appointment if one is not made in office.

Created 16 Nov 02:54pm by Guest

Billing and Adjustments

0 Needs review
7 Vote

UPDATE MULTIPLE LINES ALL AT ONCE TO CHANGE PROVIDER NUMBER IN THE LEDGER

WHILE IN THE LEDGER , BE ABLE TO UPDATE/CHANGE MULTIPLE LINES OF SERVICES UNDER THE SAME PROVIDER NUMBER. I.E.UNDER THE TRANSACTION TAB-DENTAL DIAGNOSTICS-ATTACHED TO PROCEDURE. YOU ARE ALLOWED TO UPDATE/CHANGE UP TO 10 LINES OF SERVICE AT A TIME....

Created 23 Aug 08:41pm by Gina Ferris

Ledger

0 Needs review
7 Vote

insurance refund to show on deposit

When insurance deducts refund amount they want back and take it out of the check it needs to deduct from the deposit slip.

Created 13 Jul 09:06pm by Guest

Billing and Adjustments

0 Needs review
7 Vote

QR Codes on Statements

People want to pay digitally. Can't believe Dentrix hasn't added this yet. Checks are so last century. No one wants to call and pay over the phone...

Created 21 Apr 03:53pm by Sonja McMurray

Statements

0 Needs review
7 Vote

Batch Ins payment summary to include payment type "electronic or cheque payment"

On occasion I have to close out of an "electronic" batch payment in the middle of it. When I go back to the payment to finish, it defaults back to "cheque payment". It would be nice if there was a summary in the bottom section (see attachment) tha...

Created 24 Nov 05:04pm by Nelle Pedersen

Ledger

0
7 Vote

when posting adjustments in the ledger, allow the user to "hide" inactive providers, so that the drop down list of providers is much shorter and easier to find. Just like when posting a payment.

We have 41 inactive providers and 5 active providers. The list to post adjustments is very time consuming to "find" the appropriate provider. It would be much quicker in our situation on a day-to-day basis, to only need to see 5 providers. But jus...

Created 2 Mar 10:48pm by Guest

Billing and Adjustments

1
7 Vote

Credit Card Icon changes color when a card number is on file

A quick glance would let me know if a card is on file allowing me to quickly identify which accounts I can automatically post payment to without having to take additional steps to identify which accounts have a saved card.

Created 24 Feb 01:33pm by Guest

Ledger

0