Dentrix Ideas

17 Vote

DO NOT COMBINE PAYMENTS

Dentrix now combines payments, if made on the same day, when printed from the ledger. This has become a huge problem for patients making a partial payment with their HSA or flex card and are being denied, even with the separate receipts showing th...

Created 06 Dec 13:31 by Guest

Ledger

2 Needs review
6 Vote

payment plan for multiple family members

We would like to be able to add payment plans to multiple patients in a family.

Created 13 Mar 20:26 by Guest

Billing and Adjustments

1 Needs review
1 Vote

Move "claim partially paid" button

If you double click on "add/edit status" button, it opens the claim status note window and clicks the "claim partially paid" button - can it be moved so it doesn't overlap/it isn't mistakenly clicked? Or make the "add/edit status" button need to b...

Created 08 Oct 16:36 by PB

Ledger

0 Needs review
1 Vote

Be able to set reminders in the Collection manager

I use the collection manager daily/weekly and it would be nice to set reminders in order to send out statements/letters every 30 days by patient

Created 08 Oct 13:41 by Guest

Statements

0 Needs review
8 Vote

Printing receipts for an individual patient and DOS that shows codes & payment

The option to print a walkout for a specific patient, on a specific date of service that shows the treatment completed with codes and the payment made that day. Currently, this is on separate forms and a walkout cannot be printed for only a specif...

Created 29 Nov 14:54 by Brianna

Statements

1 Needs review
3 Vote

Update fees on scheduled patients and pte

After updating a fee schedule, the fees for the patients already scheduled do not get updated, previous fees are set complete.

Created 02 Jul 21:02 by Lynn Lavigne

Ledger

1 Needs review
1 Vote

Tooth# listed next to procedures on statements

When a patient receives a statement and see that 3 fillings were done on the same dos but there are no teeth #'s, they think they have been overbilled for the same procedure on one tooth 3 times. Pts complain the statements are too difficult to re...

Created 04 Oct 22:01 by Guest

Ledger

0 Needs review
1 Vote

You should be able to see the date that the treatment in ledger was Entered.

If you can't see the date it was entered you have no way of knowing if that's why it didn't get batched sooner. Sometimes for insurance purposes it needs to be billed within 3 months

Created 03 Oct 21:02 by Guest

Ledger

0 Needs review
3 Vote

Font options for ledger view and payment posting

I have prescription glasses and cannot read the ledger or the payment screen without straining. I have adjusted my font in the appointment book so that is no longer a problem there. Font size options should be a must for all other screens as well ...

Created 25 Jun 15:43 by Guest

Ledger

0 Needs review
6 Vote

Separate the insurance portion from the patient portion on the ledger

It would make it a lot easier to know what a patient owes verses what the insurance owes on a running balance.

Created 19 Jan 22:51 by Guest

Ledger

0 Needs review