Dentrix Ideas

3 Vote

Include Attachments with Electronic Pre-Authorizations

Please allow the attachment of x-rays and photos when sending electronic pre-authorizations. It is my understanding that other dental softwares such as Cleardent are able to do this. It's 2025 we should have this digital option! Thank you!

Created 20 Nov 18:43 by Guest

Insurance

0 Needs review
3 Vote

Mark Insurance Claim as Corrected or Appeal

There are times when an insurance claim needs to be sent with updated information or times that a claim needs to be appealed. It would be very helpful to have an easy way to mark a claim as revised/corrected or as an appeal in such a way that the ...

Created 19 Nov 19:33 by Guest

Claims

0 Needs review
2,179 Vote

Add a third insurance (tertiary) for a patient.

Add the ability to set up a third (tertiary) insurance in the patient's Family File, and even a fourth (quaternary). This is increasingingly important because so many people are picking up Aflac's supplemental insurance. This is also needed for wh...

Created 09 Jul 04:37 by Guest

Insurance

190 In Development
1,998 Vote

Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.

Allow users to edit an insurance claim in history. Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.

Created 09 Jul 04:54 by Guest

Claims / Insurance

103 Future consideration
1 Vote

report to show outstanding electronic claims not paid versus electronic claims submitted

No description provided

Created 21 Nov 22:17 by devin platt

Claims

0 Needs review
1 Vote

Make payment on insurance claim from the ins manager

I wish we could post a payment from the claims manager. If it is a true no pay, close the claim and move on, if you find the payment post it and move on. A true One Stop Shop.

Created 21 Nov 21:12 by Guest

Claims Manager

0 Needs review
1 Vote

eclaim status notifications

I need to be able to review e claims status/messages from payers quickly and easily. My preference would be to add the e claims status to the claims manager module for quicker reference or some sort of notification system that alerts me in Dentrix...

Created 20 Nov 18:24 by Evolve Family

Claims Manager

0 Needs review
2 Vote

Eligibility Essentials

Case # 04291445 As of 11/9/2024 our Eligibility Essentials-eligibilty detail is running 4 to 5x's a day, even after we have imported it. It saves all the times it sends in the document center. Once we import it and it shows it is green, it will ru...

Created 19 Nov 23:14 by Guest

Eligibility Essentials & Pro

0 Needs review
776 Vote

Automatically downgrade insurance coverage (e.g. composite to amalgam).

It is very time consuming to downgrade each treatment plan option that is not covered by insurance-- for example, if patients have a cavity on their back molar teeth, we have to offer both the amalgam and composite as options-- however, we must ma...

Created 09 Jul 04:23 by Guest

Insurance

62 Future consideration
756 Vote

Option to mark Insurance Benefit Year Max Met when posting Insurance payments.

It would be nice if there was a box to check when posting Insurance payments, if the patient has met their annual maximum (Per the EOB). This box, when checked, would then create a noticable alert in ledger, family file, and the tooth chart, to ai...

Created 09 Jul 04:31 by Guest

Insurance

14 Future consideration