Dentrix Ideas

2 Vote

Maxed Insurance

When a patient has treatment after their benefits have maxed, we should not have to tell the system "Do not bill to insurance" for every single procedure line by line on the ledger. The system should automatically prevent additional procedures fro...

Created 30 Oct 15:37 by Guest

Dental Insurance Benefits and Coverage

1 Needs review
2,173 Vote

Add a third insurance (tertiary) for a patient.

Add the ability to set up a third (tertiary) insurance in the patient's Family File, and even a fourth (quaternary). This is increasingingly important because so many people are picking up Aflac's supplemental insurance. This is also needed for wh...

Created 09 Jul 04:37 by Guest

Insurance

190 In Development
1,990 Vote

Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.

Allow users to edit an insurance claim in history. Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.

Created 09 Jul 04:54 by Guest

Claims / Insurance

103 Future consideration
1 Vote

Insurance roll-overs

I'm having an issue applying rollover maximums. Please let me know how this is supposed to be done. Also, when an insurance increases coverage in yearly increments? I simply cannot work with these devils anymore without some kind of help from some...

Created 30 Oct 15:01 by Guest

Insurance

0 Needs review
2 Vote

Making a patient's insurance "inactive" instead of deleting it all together

We have a patient that had primary and secondary insurance (thru her husband), now only had his insurance as her primary. I checked w/ your team and found out her old ins needs to be deleted and make his primary. "Softdent" lets you make hers "ina...

Created 28 Oct 20:30 by Guest

Insurance

0 Needs review
4 Vote

Add a check box to allow a claim to be marked as a corrected claim so it doesn't get flagged as a duplicate.

I recently had a claim that had been filed electronically. It was discovered that the wrong payor ID had been used. I updated this in the patients family file and just refiled the claim electronically with the corrected payor ID. It was flagged as...

Created 25 Oct 15:20 by Guest

Claims

1 Needs review
774 Vote

Automatically downgrade insurance coverage (e.g. composite to amalgam).

It is very time consuming to downgrade each treatment plan option that is not covered by insurance-- for example, if patients have a cavity on their back molar teeth, we have to offer both the amalgam and composite as options-- however, we must ma...

Created 09 Jul 04:23 by Guest

Insurance

62 Future consideration
755 Vote

Option to mark Insurance Benefit Year Max Met when posting Insurance payments.

It would be nice if there was a box to check when posting Insurance payments, if the patient has met their annual maximum (Per the EOB). This box, when checked, would then create a noticable alert in ledger, family file, and the tooth chart, to ai...

Created 09 Jul 04:31 by Guest

Insurance

14 Future consideration
3 Vote

Insurance Tab for a 3rd Insurance Company

We have some patients that have 3 insurances. It would be nice if we had a tab for another dental insurance company instead of creating a dummy patient.

Created 21 Oct 15:59 by Guest

Dental Insurance Benefits and Coverage

0 Needs review
15 Vote

Pop up on charts for maxed out insurance benefits

We keep sending claims out for patients who are maxed out and it is a waste of our time. I understand that we can easily see on the family file that they are, however, we get busy, so many buttons and things to do; and we forget. A popup so we can...

Created 11 Sep 15:41 by Guest

Claims

1 Needs review