Dentrix Ideas

40 Vote

Claim status note addition

I think it would be incredible if the NEA # and DCN automatically imported into the Claim Status Note box. I spend all day fighting with insurance companies that say they never recieved claim or attachments. It would nice for that info to be readi...

Created 31 Jul 09:55pm by Guest

Claims

7 Future consideration
13 Vote

allow PDFs to be attached to claims

When trying to attach a file to an insurance claim from the Document Center button, the file is not listed. Please make it so the attachments in the document center come through as an approved file type to be able to attach them to the claims OR ...

Created 5 Jan 05:34pm by Guest

Claims

1 Likely to Implement
1 Vote

Filing Secondary Claims

After a primary payment has paid/processed the option to send the claim to the secondary payer box pops up to send now: yes or no. Our system has the ability to save the primary claim to dentrix (without scanning/snipping the file) When you open t...

Created 14 Feb 11:12pm by Guest

Claims

0 Needs review
1 Vote

Keep original date xray was taken when importing to claims

Currently when we attach xrays to a dental claim it changes the date the xray was taken to the day we imported the xray. This can give the insurance reason to deny the claim, which we have experienced recently. The claim was sent 2 days after the ...

Created 9 Feb 04:27pm by Guest

Claims

0 Needs review
9 Vote

Insurance Holder

It is silly that a "dummy" profile needs to be made when a child/depenedent splits off to their own account but is still insured through the parent. Make it available that the patient who has split off, can still attach to the parents policy witho...

Created 2 Mar 05:05pm by Guest

Dental Insurance Benefits and Coverage

0 Needs review
1 Vote

Add claim total to EOB response

Add total claim amount to the bottom of EOB response. Allows for easier calculations for patient portions and it is easier for patient's to understand.

Created 6 Feb 11:09pm by Guest

Claims

0 Needs review
4 Vote

Remove the 20 procedure code block on appointments

We do full mouth ext and SDf. Those are more than 20 codes per appointment. We have to break this into multiple appointments to charge it all out. Inconvenient!

Created 20 Sep 10:54pm by Guest

Insurance

0 Needs review
5 Vote

Purge Should Only Show Insurance Plans You Can Actually Purge

When selecting the purge button the ONLY insurance plans that should show up in the purge box are the plans that you can actually purge. Right now if an insurance company has been removed from the patient record, but there is still a claim from th...

Created 1 Aug 09:18pm by Bailey Williams

Insurance Maintenance

0 Needs review
27 Vote

Insurance Benefits

It would be helpful to find a way to distinguish if the patients plan does not use their maximum for preventative and diagnostic benefits

Created 2 Oct 08:17pm by LaQuisha Young

Insurance

1 Planning to Implement
4 Vote

Insurance duplicates

There should be a way that dentrix will not allow you to enter the same insurance more than once under the same group number. this will prevent insurance aging from growing and allow dentrix users to prevent insurance mistakes. You should also be ...

Created 13 Sep 08:17pm by Guest

Insurance

0 Needs review