Dentrix Ideas

77 Vote

Automate write-offs for managed care/other insurance plans.

Provide a way to charge the provider's fee and then automatically write-off the difference between the provider's fee and the insurance plan's fee schedule. Calculate and display the write-off amount for the portion billed to insurance. Allow the ...

Created 9 Jul 04:35am by Guest

Insurance

22 Planning to Implement
7 Vote

able to turn off allowed amounts if not in-network

since allowed amounts were added to dentrix, we have been entering in plans- making it easier to figure coverage for new plans (we reference a similar plan and view the allowed amounts so that we can estimate more accurate coverage). We are not in...

Created 4 Oct 06:04pm by Guest

Dental Insurance Benefits and Coverage

3 Planning to Implement
5 Vote

Attachments for eclaims.

Insurance companies are not receiving attachments that are sent with a CHC#. When attachments were sent with NEA #s, the attachments were received and insurance companies were able to open them. So many of the claims I submit now have to be resubm...

Created 4 Nov 02:21pm by Guest

Claims

2 Needs review
1 Vote

Create a report for sent and deleted claims/procedures from ledger

Please create a report that shows if a claim was sent then deleted on patient's ledger and/or treatment plan.

Created 13 Jan 02:39pm by Guest

Claims

0 Needs review
8 Vote

Add EOB pdf to individual claims

Would be nice to upload PDF of each insurance EOB to coordinating claim. Makes more direct and less places to open like "Document Center". This would also be fantastic for pre-auths and having auxiliary staff use this! Better staff communication, ...

Created 26 Jul 03:58pm by Louise James

Claims

0 Needs review
2 Vote

allow room for an extra carrier to bill

Allow Dentrix to have an option for 3 insurances by adding a 3rd box only when needed

Created 14 Dec 06:02pm by Guest

Insurance

0 Needs review
2 Vote

ADD POP-UP ALERT WHEN PT IS WITHIN $200. OF INSURANCE MAXIMUM

1.) It would be brilliant if Dentrix added a pop-up alert (or some type of warning) when a patient is close to reaching their benefit year maximum, perhaps around $200 remaining. 2.) Also, Dentrix needs to add "preventive does not count towards ma...

Created 8 Dec 04:58pm by Guest

Dental Insurance Benefits and Coverage

0 Needs review
1 Vote

Have the ability to change the insurance for all employees of the same company

we had a patient come in with a new insurance card and we have many that work for that employer. It would have been so much easier to make the insurance change and then same change for all and have it change for all in that plan

Created 3 Jan 04:17pm by Guest

Insurance

0 Needs review
40 Vote

Claim status note addition

I think it would be incredible if the NEA # and DCN automatically imported into the Claim Status Note box. I spend all day fighting with insurance companies that say they never recieved claim or attachments. It would nice for that info to be readi...

Created 31 Jul 09:55pm by Guest

Claims

7 Future consideration
1 Vote

Be able to run a report to show claims with Batched status

These claims sitting with batched status are unable to be detected and there fore not in process can run into timely filing issues. There should be a report to list claims with Batched status

Created 29 Dec 06:18pm by Guest

Claims

0 Needs review