Dentrix Ideas

2 Vote

Allocating Adjustments on Insurance Claims Posting Inaccurately

I have noticed an issue since the update before last that the adjustments on the insurance claims are allocating to incorrect providers. Mostly to providers that are inactive and haven't been here for years. We have all of our account allocated co...

Created 10 Aug 14:40 by Chelsea Drilling

Claims

0 Needs review
2 Vote

EOB Printing & Saving

We are an extremely busy office of 10 ops all coming out at once on the hour, to have the EOB only save,then having to go into the document center to then print and have a delay from that takes up a lot of extra time. We love having the save featu...

Created 09 Aug 15:49 by Guest

Claims

0 Needs review
2 Vote

INSURANCE Aging Report

with Dentrix newer updates, Dentrix removed from the INS A/R report two crucial "DATE" trackers. as shown on image I attached option to reflect last time a claim was resent or TRACED is important when tracing unpaid claims. NOT having the options ...

Created 07 Aug 23:31 by Guest

Insurance

0 Needs review
8 Vote

Separate Orthodontic Maximum in Coverage Table

It would allow teams to give accurate treatment plans for orthodontia as many dental insurance plans have separate maximums related to ortho services

Created 01 Aug 22:03 by Guest

Insurance

1 Future consideration
1 Vote

Please add a setting where we can make secondary insurance "Non-Duplicating"

Please add a setting on the Insurance, where we can click on and it will automatically calculate in the treatment plan that secondary will not pay if it is non-duplicating.

Created 27 Mar 21:23 by Tami Bell

Insurance Maintenance

0 Needs review
2 Vote

Medical Claim Considerations

If a patient requests to file to medical after dental has already been submitted and possibly even paid, it is too late to add 'diagnoses' and cross code the procedures attached to claims. Can we unlock this feature. It doesn't happen often, but i...

Created 26 Jul 13:12 by Heidi Ball-Kilbourne

Claims

0 Needs review
1 Vote

Add Date of Service to Claims Manager

Doesn't show and isn't an option to add in columns, would be helpful to know if claim is a certain amount of days old instead of when it was last sent/re-sent

Created 26 Mar 14:37 by Guest

Claims Manager

0 Needs review
2 Vote

List teeth differently for code D4342 on claims and pre-estimates

Some insurance companies are kicking back eclaims and epre-estimates because the teeth are listed like this (2-4) instead of like this (2,3,4). This means we have to resubmit the claims by mail which takes forever to be received and processed.

Created 24 Jul 15:28 by Kristy Bacon

Insurance

0 Needs review
7 Vote

3rd insurance option

It would be really nice to have the option to have three insurances, as a PPO office we are required to file with all the insurances and it makes our job difficult and time consuming to have to hand write the third claim form.

Created 13 Mar 17:11 by Guest

Insurance

1 Future consideration
6 Vote

Allow non sequential codes to share frequency in Exceptions Table

Please allow non sequential codes to share frequency in Exceptions Table. For example, D1110, D4346 and D4910 all often share frequency, but are non-sequential and in different categories. Also D0140 splits the exams frequency often, with the D012...

Created 11 Nov 19:55 by Guest

Dental Insurance Benefits and Coverage / Insurance

0