Dentrix Ideas

5 Vote

List option to see unchecked Assignment of Benefits

Often if a patient's Assignment of Benefits has inadvertently been unchecked or not checked when adding a patient's insurance, then the patient will receive the insurance payment and owe a balance to the office. If there were a list option to view...

Created 07 Mar 16:36 by Guest

Insurance Maintenance

0 Needs review
2 Vote

Pre-Treatment Estimate's and Deductibles

It would be great to have a way for Dentrix to automatically calculate when a patient has not met their deductible rather than having to manually calculate to get the amounts to match on the treatment plan.

Created 04 Oct 15:10 by Guest

Insurance

0 Needs review
3 Vote

DISCONTINUE CHC ATTACHMENT

THIS CHANGE FROM NEA TO CHC HAS BEEN A NIGHTMARE! INS (QUITE A FEW) ARTE NOT RECEIVING THE THEM BUT WHEN I GO INTO THE CLAIM TO VERIFY ATTACHMENT STATUS IS SAYS: APPROVED AND PROVIDES A CHC# NOT A NEA#..... PLEASE SWITCH BK TO THE OLD WAY. OUR OFF...

Created 21 Mar 13:50 by Liv Brooks

Insurance

0 Needs review
3 Vote

Unlocking batches and creates

We don't need these messages in the insurance status notes. Please fix this so we can unlock them. Thank you.

Created 16 Mar 20:27 by Guest

Claims

0 Needs review
4 Vote

Add multiple maximums to insurance AND estimates

I have several patients with general annual max's and oral surgery max's but I cannot show the patient their actual estimate amounts without doing it in a very convoluted way. When added, currently it says it will not reflect on the estimates, but...

Created 22 Aug 14:02 by Guest

Dental Insurance Benefits and Coverage

0 Needs review
3 Vote

Remove automatic deductible when entering insurance payment

Its really frustrating that the new update includes Dentrix assuming where the deductible will apply. I used to be able to speed through entering payments, but now I have to determine where insurance is taking the deductible from AND make sure tha...

Created 08 Mar 17:42 by PB

Claims

1 Needs review
2 Vote

Notes for denied insurance payments

When an insurance company denies (for example) an examination, we would like to automatically put a note on the payment itself as to why the treatment was denied by the insurance. (And we don't need it per procedure; we just need a general notatio...

Created 19 Sep 16:03 by Guest

Claims

0 Needs review
3 Vote

Assignment of benefits for multiple and un-coordinated insurance

We have a new policy in place where we no longer accept payments from secondary providers unless it is the same insurance and the benefits are coordinated. We noticed that when a patient has 2 insurances on file and they have dependents in their f...

Created 24 Feb 18:56 by Guest

Dental Insurance Benefits and Coverage

1 Needs review
2 Vote

Configure Smart Image to show tooth numbers on claim submission

Configure Smart Image to show the tooth numbers on or near the image, as they are in the patient chart. When completing an insurance claim we add the images through Smart Image, but have to guess which tooth numbers go with which images or call a ...

Created 14 Sep 18:06 by Guest

Claims

0 Needs review
2 Vote

Access Guarantor notes when doing bulk insurance entry

When posting claims through the batch insurance payment entry, it would be helpful to have a button to access the Guarantor notes in the same section where we can access the document center/split claim/edit claim.

Created 13 Sep 14:09 by Liz H.

Claims

0 Needs review