Dentrix Ideas

5 Vote

When creating claim do not have it flip the codes

When entering treatment it is entered in numerical code order, then the claim scambles the order and when insurance comes in the treatment is out of order making it more work to sort the payment. When it stays in numerical code order it makes ente...

Created 16 Jan 20:19 by Guest

Claims

1 Needs review
1 Vote

DELETED CLAIMS

there a few claims that were deleted and reprinted. there should be a way to pull up a report of what was submitted prior to deleting so that we can show insurance that we did submit them and this would be a way to fight insurance appeals

Created 02 Jul 15:25 by Guest

Claims Manager

0 Needs review
5 Vote

BRING BACK THE "UPDATE PAYMENT TABLE" YES/NO BUTTON!!!!

Why is there no longer an "update payment table" yes/no button when itemizing insurance payments for procedures attached to an insurance claim?? I was told by tech support that we have to physically type in any new updated payment to the payment t...

Created 05 Jan 14:30 by Guest

Claims

1 Needs review
3 Vote

Remove claim partially paid box from status notes.

it is too easy for someone to accidentally click it in the notes. we have lots of notes inadvertently clicked partially paid after they have read the note, it is annoying. it was perfectly fine in the payment box where it is still located but has ...

Created 03 Oct 18:31 by Guest

Insurance

0 Needs review
15 Vote

Flag when an insurance claim has a partial payment.

Allow the user to flag an insurance claim as being partially paid when more payment is expected. Include on reports and keep claim current (not in History) and include for batch payment entry until it is complete paid.

Created 11 Apr 22:29 by Ashley Watkins

Insurance

1 Gathering Feedback
2 Vote

Ins. claims submissions

I keep getting notifications from insurance companies that claims are being duplicated - meaning the ins. company has received them more than once. I submit claims once daily, so it isn't because we're submitting more than once. My question is thi...

Created 15 Feb 23:57 by LaDonna Ashburn

Claims

0 Needs review
2 Vote

Print Claim Notes

Claim notes used to be able to copy and paste entire thread. Now its saved individually and I can't just copy all at once or print entire thread.

Created 15 Feb 20:04 by Guest

Claims

0 Needs review
14 Vote

Does not apply to Max Button

There should be a check box under the coverage table for preventative to allow for 'DOES NOT APPLY TO MAX". Some policies to not take away $$ from the annual max for Preventative Services. This would allow more accurate treatment planning and $$ c...

Created 25 Jul 23:22 by Guest

Insurance

0 Future consideration
1 Vote

Updating Claim Status

I have claims that have been paid and are still showing rejected. Dentrix needs to find a solution so our reports are updated.

Created 28 Jun 18:04 by Guest

Claims Manager

1 Needs review
2 Vote

I need a code upgraded allowance for Sel teeth #'s /Arch

I am getting rejections of codes D4241; D4261; D4342 electronically filing the claim to insurance companies. I need these codes to have quadrant, and tooth numbers BOTH in order for the error to not incur. for example; I can go to Delta AZ and ent...

Created 08 Feb 18:07 by Guest

Claims

0 Needs review