Dentrix Ideas

3 Vote

Put a claim on hold-seat date needed

A lot of plans pay on seat date. When it's set complete and claim is created a way to place on hold until the seat date in order remind to send claim on seat date.

Created 31 Oct 19:49 by Guest

Claims

0 Needs review
15 Vote

Seperate Ortho/Lifetime Max Per Patient

There are a lot of general offices that do orthodontics and insurances typically have separate lifetime maximums. We are having to constantly go back and adjust the patient's annual max because the system currently deducts from that. This feature ...

Created 21 Oct 15:30 by Guest

Insurance

0 Future consideration
2 Vote

Having a separate Ortho maximum so when tx plan is presented it shows the full ortho benefit

Currently when we present an Ortho tx plan it will show the remaining yearly benefit even if we override the Dental Benefit amount. At this time we have to present a tx plan with the correct amounts written in and it is not very professional. We w...

Created 29 Feb 18:41 by Guest

Dental Insurance Benefits and Coverage

0 Needs review
4 Vote

Allowed Amounts in Payment Table Issue

I love that the payment table got an "allowed amount" column BUT it doesn't update treatment plans the way it should. For out of network plans, the point of knowing the allowed amount is the calculate the estimated amount that the patient would pa...

Created 28 Jun 16:56 by Maddy Moses

Dental Insurance Benefits and Coverage

0 Needs review
3 Vote

diag/prev not counting towards max option

More and more insurance companies are making diag/prev not count towards maximum (instead of just raising max). We need to be able to start marking those categories that they don't count towards max so that when figuring coverage, it calculates mo...

Created 27 Oct 13:42 by Guest

Dental Insurance Benefits and Coverage

0 Needs review
5 Vote

Insurance ID Numbers for different family members

No description provided

Created 21 Feb 15:37 by Guest

Insurance

4 Needs review
6 Vote

ATTACH WAITING PERIODS TO COVERAGE TABLE

The system allows us to enter benefit begin date and waiting periods. Can you attach the waiting periods to procedure categories/codes to reflect the WP so the system will calculate Tx plans in accordance to the waiting periods entered. This way w...

Created 20 Oct 20:11 by Guest

Dental Insurance Benefits and Coverage

1 Needs review
1 Vote

Updating Claim Status

I have claims that have been paid and are still showing rejected. Dentrix needs to find a solution so our reports are updated.

Created 28 Jun 18:04 by Guest

Claims Manager

1 Needs review
7 Vote

Create a link between a fee schedule and Payment Table-Allowed Amounts

In the benefits and coverage table, you can copy a fee schedule to populate the Allowed Amounts column. It would be wonderful if you could lock that fee with the payment table, so that later when the fee schedule is updated, it can prompt with som...

Created 08 Jun 22:48 by Ryan

Insurance

3 Needs review
12 Vote

When yearly max does not apply to Preventive/Diagnostic

It will be helpful to have a way that we can set up yearly max does not apply to example: prev/diagnostic.

Created 09 Sep 15:40 by Guest

Insurance

1