Dentrix Ideas

14 Vote

If Primary Insurance Pays in Full, Don't Give Option to Create Secondary Insurance Claim

I ran the "Secondary Insurance Claims Not Created" report, and every single one of the entries was for a claim that was paid in full by the primary insurance plan. They just happened to have secondary insurance, which did not need to be used. Dent...

Created 30 Mar 14:44 by Guest

Claims

0 Future consideration
4 Vote

Add note to insurance payment

It would be helpful if we could add notes to insurance payments. It's nice to be able to look back at a payment and see why there was a balance. There is a note section on patient payments but not insurance payments.

Created 25 Jul 13:01 by Guest

Insurance

0 Needs review
4 Vote

ALLOW EACH PERSON IN A FAMILY TO HAVE DIFFERENT ID NUMBERS

One of our major insurance carriers (UPMC Dental Advantage) is requiring patient's individual ID numbers on claims, effective 7/1/23. For example, the subscriber's ID# is xxxxx-01; spouse is xxxxx-02; child #1 is xxxxx-03, child #2 is xxxxx-04, et...

Created 20 Jul 17:29 by DONNA OSTERRIED

Dental Insurance Benefits and Coverage

0 Needs review
1 Vote

Add claim estimate column or section to the claims manager

No description provided

Created 24 Jul 21:04 by Guest

Claims Manager

0 Future consideration
1 Vote

Add red "e" to the claims manager

No description provided

Created 24 Jul 21:03 by Guest

Claims Manager

0 Needs review
1 Vote

Adding Source of Payment to the columns in the Claims Manager

No description provided

Created 24 Jul 21:03 by Guest

Claims Manager

0 Needs review
1 Vote

Multiple sorting options in Claims Manager

I love the beta version of the claims manager. However, I wish we could sort it with multiple options. I would like to be able to click last updated, carrier name, and status. This makes it so when I am aging insurance I can click Last updated - C...

Created 24 Jul 17:05 by Guest

Claims Manager

0 Future consideration
1 Vote

sending 2nd ins elctronically at a later date

i always get an error message saying dr fees not listed when trying to edi 2nd insurance after paying primary

Created 24 Jul 15:47 by Guest

Claims

0 Needs review
1 Vote

when rendering treatment and billed change colour

colours change when treatment complete would like colour to change when billing done

Created 24 Jul 15:31 by Guest

Insurance

0 Needs review
15 Vote

Seperate Ortho/Lifetime Max Per Patient

There are a lot of general offices that do orthodontics and insurances typically have separate lifetime maximums. We are having to constantly go back and adjust the patient's annual max because the system currently deducts from that. This feature ...

Created 21 Oct 15:30 by Guest

Insurance

0 Future consideration