Dentrix Ideas

1 Vote

Multiple sorting options in Claims Manager

I love the beta version of the claims manager. However, I wish we could sort it with multiple options. I would like to be able to click last updated, carrier name, and status. This makes it so when I am aging insurance I can click Last updated - C...

Created 24 Jul 17:05 by Guest

Claims Manager

0 Future consideration
1 Vote

sending 2nd ins elctronically at a later date

i always get an error message saying dr fees not listed when trying to edi 2nd insurance after paying primary

Created 24 Jul 15:47 by Guest

Claims

0 Needs review
1 Vote

when rendering treatment and billed change colour

colours change when treatment complete would like colour to change when billing done

Created 24 Jul 15:31 by Guest

Insurance

0 Needs review
6 Vote

Delete preauthorizations when procedure completed

Delete preauthorizations when procedure completed so the old authorizations are not sitting in treatment ledger after treatment is already done.

Created 07 Mar 22:30 by Chelsea Drilling

Claims

1 Needs review
2 Vote

Number of outstanding claims on aging report

It would be great to be able to total up the number of claims outstanding in each claim category. This has been introduced as far back as 2020! Would love to see this in an update SOON! :)

Created 10 Apr 17:56 by Guest

Claims

0 Needs review
2 Vote

Global Update on Insurance Carrier to not take Assignment of Benefits

It would be great to be able to have the option of Assignment of Benefits Insurance Carrier wide, instead of just patient. When a change occurs, it is time consuming to update every patient instead of the insurance carrier.

Created 10 Apr 15:04 by Guest

Insurance Maintenance

0 Needs review
6 Vote

NEA Instead of CHC

Major companies are not accepting or receiving attachments under CHC ( Cigna mainly ) and it is causing major delays in claims processing, plus the extra labor it's causing the office in re sending all the documents needed all over again. It is no...

Created 22 Feb 15:55 by Robert Zarabi

Claims

3 Needs review
3 Vote

A way to show if an insurer/plan only accepts paper claims or electronic claims

We have run into several plans recently that either only accept paper claims in mail or only accept electronically submitted claims. It would be nice to have a box to check that designates if claims can only be submitted in a certain way.

Created 27 Dec 19:27 by Guest

Claims

1 Needs review
11 Vote

Add secondary to sent claim

It would be helpful if there was a way to add a secondary insurance to a claim that has already been sent/payment received. Some patients don't inform the office they have a secondary policy until after primary pays, statements are sent, and the m...

Created 15 Sep 00:58 by PB

Claims

0
1 Vote

Claims

Claims should go out with the fee we charge as opposed to the fee that in the fee schedule Example: If our fee for an exam is $10 but we reduce it to $5, it should go out with 5 instead of 10. This prevents us from having to print the claim and ch...

Created 19 Jul 16:33 by Guest

Claims

1 Needs review