Dentrix Ideas

2,174 Vote

Add a third insurance (tertiary) for a patient.

Add the ability to set up a third (tertiary) insurance in the patient's Family File, and even a fourth (quaternary). This is increasingingly important because so many people are picking up Aflac's supplemental insurance. This is also needed for wh...

Created 09 Jul 04:37 by Guest

Insurance

190 In Development
1,992 Vote

Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.

Allow users to edit an insurance claim in history. Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.

Created 09 Jul 04:54 by Guest

Claims / Insurance

103 Future consideration
1 Vote

Change Provider for Whole Column at Once

I want to be able to change the provider for a whole column all at once rather than having to go into each appointment to change the provider in that column.

Created 06 Nov 17:43 by Kids Plus

Scheduling

0 Needs review
1 Vote

Adding paid under claim status

Adding a paid option under claim status updates. Once you verify with insurance company its been paid but waiting on payment to arrive would be very helpful!

Created 06 Nov 12:31 by Nicole Byrne

Claims Manager

0 Needs review
1 Vote

Offer a customer representative/advocate for customers to escalate issues to.

There is no escalation path when a customer is stuck on resolving a problem

Created 05 Nov 20:13 by Guest

General

0 Needs review
1 Vote

Claim Manager - ability to ignore pre-authorizations AND ability to "hide" claims that have been worked (like on the Collections Manager)

need to be able to filter OUT the pre-auths from 30/60/90+ claims and would love the ability to "hide" a claim that I've already worked on so my list continues to be the claims I still need to work on (like I can do in the Collections Manager)

Created 05 Nov 19:54 by Guest

Claims Manager

0 Needs review
1 Vote

Eligibility should not erase notes and should not check plans without payor IDs

We have two insurance plans entered solely for us to be able to manually use the eligibility status part of dentrix. however, the new system tries to check eligibility for these plans even though there's no payor ID. when it does this it erases ou...

Created 05 Nov 16:08 by Guest

Eligibility Essentials & Pro

0 Needs review
1 Vote

Aging Report

Aging and Credit reports should print with ease and not re-calculate before doing so.

Created 05 Nov 14:12 by Guest

Office Manager

0 Needs review
1 Vote

Selected Appointment Reminder Quick Label

You should be able to customize any Quick Label. It doesn't make sense that if a patient has more than 1 appointment scheduled, it will only print out the next scheduled appt with your custom design. If you select the appointment so you can print ...

Created 05 Nov 13:48 by A W

Appointment Book

0 Needs review
1 Vote

Before archive pt. The alert should let us know that they have appointment scheduled

If a patient is scheduled for an appointment and they are being archived, dentrix should tell us that the patient is scheduled on such in such date so we can look into that.

Created 04 Nov 21:05 by Guest

Scheduling

0 Needs review