Dentrix Ideas

System to warn if similar patient names

There needs to better detection/warning for patients with similar names with addition to other similar information.

  • Guest
  • Aug 19 2025
  • Needs review
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  • Guest commented
    09 Oct 04:22

    Especially now, when adding a new patient, you often don’t have their SSN available. Previously, that was the only way the system could alert you to a duplicate account. Now, it needs to identify possible duplicates by matching name and date of birth instead.

  • Sana Abdulhussein commented
    02 Sep 16:49

    that would be great. i have 3 patients have the same first and last names. in Canada we're not allowed to have SIN # but we double check by DOB

  • Amy commented
    26 Aug 13:12

    Especially now that when entering a new patient, you don't usually have their SSN. This was the only way that it would warn you of a duplicate account before. Now it need to match name/DOB to other patients.

  • Dentist Anonymous commented
    21 Aug 18:12

    This would be great