Dentrix Ideas

Inactivating vs. Deleting Medications (Consider Merging Medications Instead)

Instead of inactivating a bunch of medications, give us the option to merge them with existing medications - for example, if a patient spells the name of the drug wrong and it accidentally gets added by our office staff (Levothroxin vs Levothyroxine) - give us the option to merge with the correct medication rather than filling our database with unneeded extras.

  • Amy
  • Aug 29 2019
  • Gathering Feedback
  • Apr 3, 2020

    Admin response

    Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.

  • Attach files
  • Guest commented
    22 Aug 14:45

    YES!! When we do any updates to Dentrix, it knocks out our Medical History Module so we can no longer add medications/conditions/allergies to patients. We have to have tech remote in for a database sweep, where you have to kick all providers off for who knows how long (can be 20min or 2 hours). I was told the solution is to pare down our meds list to get rid of the misspellings and nonsensical stuff that was added when we used to use questionnaires for our forms. It took WEEKS for me to go through the list and inactivate the ones we don't want (said I couldn't delete because it was still attached to a patient. I thought when I inactivated on med list, that it would automatically inactivate on individual pts file as well. When I went to delete the inactive list, it wouldn't give me that option because it was still attached to patients. 2 hours later after speaking with Tech, they tell me I have to go through each individual patient and inactivate/delete on them before it can be removed from the list. It would be so much easier if I could just merge the patients with the misspelled meds to the correctly spelled meds instead of going through this painful process!

  • Guest commented
    May 13, 2022 15:29

    Yes! When someone misspells a medication, we are stuck with keeping that medication in our list. The merging of medications should allow users to keep the alerts associated for select or all patients.