Dentrix Ideas

Appointment book needs to show E for insurance eligibility 14 days in advance

More advance notice is needed to identify patients who are not eligible for their insurance. If the E shows up on the schedule 14 days in advance, we have time to correct the insurance problem prior to the scheduled appointment. Currently, the E only shows up 2 days before the appointment.

  • Guest
  • Jul 8 2022
  • Needs review
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  • Kimberly LePage commented
    16 Sep 03:00pm

    Thank you! Confirmation calls are now done a week out, the days of calling three days out are gone! We pay for the service and need to be able to utilize it properly!!!