Dentrix Ideas

An improved way of entering POS Card payments.

The current method of processing POS Card payments requires putting the information into the claim that was batched out and then running the card number through the processor. After that, you then have to do a transactional balance to make it look like the insurance didn't pay twice. It is more complicated than I would prefer for it to be and it also makes the ledger harder to understand, which can confuse staff and patients. I was hoping that there might be a way to streamline this process?

  • Guest
  • Aug 24 2021
  • Already exists
  • Aug 24, 2021

    Admin response

    For steps on how to do this, we encourage you to contact support at 833-471-2273.

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