Patients who had Flex spending accounts of medical cards that they use for medical services usually require proof of payment from the medical practice and if there's not enough fund on the card they use the benefits they have on the medical card and use another form of payment like another credit card to complete the full payment. Once they do that and I try to print an invoice for them the payments that were made and inputted into Dentrix as separate payments are now added into one full payment and patients are unable to show proof of the amount they paid with the medical card.
Can this be fixed in a way that i can print the same way we see it in the ledger, as separate payments?
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