We just upgraded to version G7.4. We have noticed when we create an insurance claim for a patient, the system automatically attempts to add attachments regardless of the procedures being billed. We can shut this feature off, but would like to use it for claims that actually require attachments. Please find a way for Dentrix to recognize when the feature needs to be triggered per procedure code. Most routine visits do not require attachments. This adds about 10-20 seconds of processing time to each person a claim is being created on and hinders moving on to the next step for that amount of time. Thank you!
Guest
