Dentrix Ideas

Ledger Itemized print payments

Ledger: When a patient makes a payment on the same day with 2 different credit cards, when we print either statements, walkouts, patient ledger, on all of them will not show the 2 different payments, It wont show individual payments. We have a lot of patients needed to proof their HSA the payment in order to get reimburse/approved their payment.

How can we print it showing what the patient needs?

  • Guest
  • Jul 20 2020
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  • Heather Richardson commented
    30 Jul, 2020 03:11pm

    I suggest this change as well. We have had patients who pay with 2 different cards but the same type and they show up as one payment on the walkout. Our patients need proof of each individual payment, even if it's not an HSA card.