Dentrix Ideas

Unscheduled List

There is no way to tell who has been contacted on the Unscheduled List, because of this, it's taking a lot of time to go through each appointment and read the notes so we are not calling a patient every day.
  • Guest
  • Jul 9 2019
  • Planning to Implement
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  • Guest commented
    5 Apr 08:51pm

    We never use the unscheduled list except for nonpatients (so I can see who made an appt as a new patient and didn't show up). If a patient cancels, I just go in and manually adjust their cont care to a week, month, or when I need to (some patients undergo chemo and such things or go out of town for a week or two, etc... so I tailor it to what they say). I've always found that list to be redundant and really not worth the effort when I can so easily work around it from another area.

  • Amanda commented
    5 Aug, 2021 09:31pm

    In addition to this, make it possible to edit unscheduled appts from the More Info button rather than having to open the unscheduled list separately. Just like we can open existing and past appointments from the More Info box, we should be able to open that unscheduled appointment block to make notes/changes as well!

  • Guest commented
    7 Apr, 2020 02:59pm

    Perhaps a Contacted Status, similar to the CC system, that can be customized. like, 1st call, 2 week call, PWCB=pt will call back, Post card sent, Letter sent......

  • Guest commented
    9 Jul, 2019 04:17am
    It would be great to put in a 1st call, 2nd call, 3rd call like you can in the continuing care list.
  • Guest commented
    9 Jul, 2019 04:17am
    I usually put the date and a note that I called to schedule directly into the appt. therefore, when I'm working my unsch. list all my notes are right there.
  • Guest commented
    9 Jul, 2019 04:17am
    We'd like to be able to bookmark where we are with phone calls on the unscheduled list also.
  • Guest commented
    9 Jul, 2019 04:17am
    we don't utilize the unscheduled list due to this problem, no way of documenting the date (s) that you may have offered them already. I would like to start using it, but doesn't seem very user friendly to me
  • Guest commented
    9 Jul, 2019 04:17am
    shes right
  • Guest commented
    9 Jul, 2019 04:17am
    I agree, it would be great to be able to add notes to that actual appointment in the unscheduled list.
  • Guest commented
    9 Jul, 2019 04:17am
    i just have journal up and check notes on each patient. Or I can go to my Solution Reach and see complete history on patient reminders and patient responses! It's awesome!
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