I have used what is called Real-Time with Delta Dental and it is amazing. I am able to electronically submit a claim and within about 30 seconds, the claim has been adjudicated and I know how much the patient will owe for that claim and I can collect at the time of his/her appointment. This clears up patient debt immediately and fewer statements are needed to be sent out. It especially helps with hygiene claims.
Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.