Dentrix Ideas

Edex needs a save patient note button! Edex does not save patient notes, needs a patch

We have found ( and confirmed by Dentrix support) that the Edex does not always save the notes added to their patient note section. Our office used this feature heavily until we started noticing the notes were no longer saving. It would be at random, sometimes the notes would be there and sometimes they would not be there when we went back.

  • Guest
  • Feb 16 2020
  • Already exists
  • Feb 25, 2020

    Admin response

    Thank you for the information, there have been recent additions to the G7.2 update that corrects the saving of notes in eDex.

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